Support/Frequently Asked Questions/Support Pages

Legacy Product Resources

BrightSign Support Manager
posted this on March 15, 2013, 11:28 AM

Legacy Product Downloads

Compatible BrightAuthor Software

Please read the BrightAuthor User Guide and watch the Tutorial Videos to learn more on how to use this software application. For further assistance and to post feedback, please visit the BrightSign forum.

BrightAuthor Requirements:

  • PC with Windows Vista, Windows 7 or Windows 8, plus Microsoft .Net Framework 4.0 or later
  • Brightsign HD110, HD210, HD210W, HD410, HD1010 or HD1010W Firmware version 3.11.11 or later

BrightSign Firmware: For HD110, HD210, HD210w, HD410, HD810, HD1010 and HD1010w Models

For the highest video quality playback, see the Video Quality Technote in Technical Notes.

HDMI-to-DVI Compatibility: For HD110, HD210, HD210w, HD410, HD810, HD1010 and HD1010w Models

Please read the BrightAuthor User Guide and watch the Tutorial Videos to learn more on how to use this software application. For further assistance and to post feedback, please visit the BrightSign forum.

BrightAuthor Requirements:

  • PC with Windows Vista, Windows 7 or Windows 8, plus Microsoft .Net Framework 4.0 or later
  • Brightsign HD110, HD210, HD210W, HD410, HD1010 or HD1010W Firmware version 3.10.35 or later

For Models: HD2000

For Models: HD600

BrightSign Firmware End User License Agreement

 

 

Comments

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Craigarvie

The downloads on this page are not working

 

a pop up asking you to read the EULA appears

on clicking yes nothing happens

 

the other files work (pdf etc) just not the downloads

signed in or not signed in the same problems

Many others seem to have the same issue (see comments under the EULA tab) across several browsers

March 5, 2015, 7:38 AM
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BrightSign Support
BrightSign Support

I've verified three [Download Now] buttons in Firefox 36.0.1, and they are working fine. What web browser are you using? Try to right-click on the [Download Now] button and select "Save Target As". Try to download using a different web browser. What exactly are you trying to download?

March 11, 2015, 9:28 AM
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Craigarvie

Was on Internet Explorer fully updated version on 2 pc one Win 8.1 the other Win 7 neither download button worked.

Have managed to get file on Win 8.1 using right-click on the [Download Now] button and select "Save Target As".

Download took about 15 minutes on a fibre broadband 38mb/s connection even though its a small file , but it got there.

March 12, 2015, 3:07 AM
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Sstone

Where are the downloads for XD Models???

March 27, 2015, 2:21 PM
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BrightSign Support
BrightSign Support

Move your mouse to Downloads tab at the top of the page and select XD Devices.

March 30, 2015, 3:44 AM
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Sstone

Right, but I need legacy downloads -- i.e. previous firmware versions -- for the XD Devices. Following the steps as you suggest... this just brings me to the latest downloads. Am I missing something?

March 30, 2015, 5:44 AM
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BrightSign Support
BrightSign Support

No, you aren't. We only keep fresh FW and BA versions for all BrightSign products on our web site. Why do you need old FW version?

March 30, 2015, 7:32 AM
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235 Media

Why is it not possible to manage the p.e. HD 210w with the  Brighauthor Version 4.1.0.5 ?

Is there no other way then installing an older version?

July 30, 2015, 4:24 AM
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BrightSign Support
BrightSign Support

HDx10 models are legacy. Modern BA versions do not support them. If you want, you can install multiple BA versions on your computer by following steps in this FAQ.

July 30, 2015, 11:05 PM