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Frequently Asked Questions
Which quicktime (mov/mp4) files are supported on the BrightSign?
What audio formats do BrightSign players support?
What video streaming protocols are supported by BrightSign players?
How do I play a Powerpoint presentation?
How do I send Hex commands (or bytes) using BrightAuthor?
How do I update the Firmware on a BrightSign player?
4K Video Encoding
4K Demo Content
Which BrightAuthor features are unavailable in the WebUI?
How do I use BrightSign Network subscriptions?
BrightSign player gets a 403 error on the BrightSign Network account
BrightAuthor General Questions
BrightAuthor Overview Video
Can I install more than one BrightAuthor version on my computer?
Can I play a BrightAuthor project from an NTFS formatted card?
Testing a player to determine if it's non-operational (RMA)
Unable to upload content via Local File Networking (LFN)
SD card is not recognized by the player
"Access...Denied" error when uploading to BrightSign Network
"Assertion...Failed" errors when using BrightAuthor
"Unable to open ..." error when trying to open the presentation in BrightAuthor, but the same presentation opens without the problems on another computer
Legacy BrightSign Models
What software and firmware do I need for the TD1012?
Autoplay.csv demo interactive playlist works, but my playlist does not.
Autoplay.csv interactive playlist stops working when I interact with it
BrightSign Network Enterprise Edition
Why Can't Users Sign in to BSNEE with Internet Explorer 10?
BrightSign iOS App
BrightAuthor: Multi-screen Synchronized Presentation
BrightAuthor: Creating a Full Screen Presentation
BrightAuthor: Creating a Multi-Zone Presentation
BrightSign Support Overview
User Guides and Documentation
Example HTML for BrightPlates templates
Quick start steps for BrightPlates
BrightSign General Discussion
Have to reopen BrightAuthor to update HTML content.
For sale: HD962 in mint condition
Compatibilty with windows 10
BrightSign Support Announcements
BSN 4.2 Is Live
FW 6.0.51 / BA 18.104.22.168 Moved to Production
New Application: BrightPlates