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Frequently Asked Questions
How do I interpret the LEDs on the side of a BrightSign player?
How to: Local File Networking (LFN)
Which touchscreen models do BrightSign players support?
HD120, HD220, and HD1020
How do I connect VGA from the BrightSign to a Composite input?
How are the new HD models different?
Do the HD120, HD220, and HD1020 support hot swapping?
Can BrightSign players output component and composite video?
How do I create MOV videos using Final Cut and Compressor?
How do I set the Time or Timezone on a BrightSign player?
4K Video Encoding
4K Demo Content
Why does the 4K canvas appear as 1920x1080 in BrightAuthor?
Which BrightAuthor features are unavailable in the web UI?
BrightSign unit gets 403 error on the BrightSign Network account
What do the status colors next to players and groups mean?
BrightAuthor General Questions
BrightAuthor Overview Video
Can I install more than one BrightAuthor version on my computer?
Can I open BrightAuthor 1.x projects with BrightAuthor 2.0?
Unable to upload content via Local File Networking (LFN)
HDMI-to-DVI adapter no longer works with my HDx10
SD card is not recognized by BrightSign
"Access...Denied" error when uploading to BrightSign Network
"Assertion...Failed" errors when using BrightAuthor
"Unable to open ..." error when trying to open the presentation in BrightAuthor, but the same presentation opens without the problems on another computer
BrightSign TD1012 Tabletop
What Software & Firmware do I need for the TD1012?
How do I rotate a Landscape video for Portrait Playback?
Do I need to update the TD1012 to firmware 3.7.44 or later?
BSI Display Bundle
How do I get the best quality from my BSI/BrightSign Bundle?
What is the warranty on the BSI Display bundle?
Is the BrightSign inside the BSI displays case?
BrightSign Network Enterprise Edition
Why Can't Users Sign in to BSNEE with Internet Explorer 10?
BrightSign iOS App
BrightAuthor: Multi-screen Synchronized Presentation
BrightAuthor: Creating a Full Screen Presentation
BrightAuthor: Creating a Multi-Zone Presentation
BrightSign Support Overview
User Guides and Documentation
BrightSign General Discussion
HD222 Component Out Settings
Switch between Templates - SD / 4K mix
No Router config for three screens - help
BrightSign Support Announcements
BSN BrightWall Issue
New BrightAuthor and Firmware Versions Available
BSN WebUI File Uploads with Chrome