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Frequently Asked Questions
How do the BP200 & BP900 button boards work?
What file systems are supported?
What video formats and codecs do BrightSign players support?
HD120, HD220, and HD1020
How do I connect VGA from the BrightSign to a Composite input?
How are the new HD models different?
Do the HD120, HD220, and HD1020 support hot swapping?
How do I change the Time Server (NTP, HTTP) on the BrightSign?
How do I create MOV videos using Final Cut and Compressor?
How do I loop a single video seamlessly?
4K Video Encoding
4K Demo Content
Why does the 4K canvas appear as 1920x1080 in BrightAuthor?
Which BrightAuthor features are unavailable in the web UI?
BrightSign unit gets 403 error on the BrightSign Network account
Red and yellow LEDs flash in unison when setting up a player for BSN
BrightAuthor General Questions
BrightAuthor Overview Video
Can I install more than one BrightAuthor version on my computer?
Can I open BrightAuthor 1.x projects with BrightAuthor 2.0?
Unable to upload content via Local File Networking (LFN)
HDMI-to-DVI adapter no longer works with my HDx10
SD card is not recognized by BrightSign
"Access...Denied" error when uploading to BrightSign Network
"Assertion...Failed" errors when using BrightAuthor
"Unable to open ..." error when trying to open the presentation in BrightAuthor, but the same presentation opens without the problems on another computer
BrightSign TD1012 Tabletop
What Software & Firmware do I need for the TD1012?
Do I need to update the TD1012 to firmware 3.7.44 or later?
The TD1012 power button doesn't seem to have any effect.
BSI Display Bundle
How do I get the best quality from my BSI/BrightSign Bundle?
What is the warranty on the BSI Display bundle?
Is the BrightSign inside the BSI displays case?
BrightSign Network Enterprise Edition
Why Can't Users Sign in to BSNEE with Internet Explorer 10?
BrightSign iOS App
BrightAuthor: Multi-screen Synchronized Presentation
BrightAuthor: Creating a Full Screen Presentation
BrightAuthor: Creating a Multi-Zone Presentation
BrightSign Support Overview
Legacy Product Resources
User Guides and Documentation
BrightSign General Discussion
Time/Clock events - I'm doing it wrong!
LDAP AD Integration not Working
Not acquiring IP address via DHCP
BrightSign Support Announcements
BrightSign Network 4.0
New Firmware and BrightAuthor Versions Available
New BrightAuthor Plugin: 4K Image Playback