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Frequently Asked Questions
What audio formats do BrightSign players support?
Supported Intellitouch Plus Touchscreens
Do BrightSign Players support storage hot swapping?
How do I enable script debug mode on the player?
How do I view log output over serial?
How do I get a BrightSign player to display East Asian fonts?
4K Video Encoding
4K Demo Content
Which BrightAuthor features are unavailable in the WebUI?
How Do I Use BrightSign Network Subscriptions?
BrightSign player gets a 403 error on the BrightSign Network account
BrightAuthor General Questions
BrightAuthor Overview Video
Can I install more than one BrightAuthor version on my computer?
Can I play a BrightAuthor project from an NTFS formatted card?
The VGA output is distorted or discolored (red or green)
My QuickTime (.mov/.mp4) files don't play on my BrightSign player
SD card is not recognized by the player
"Access...Denied" error when uploading to BrightSign Network
"Assertion...Failed" errors when using BrightAuthor
"Unable to open ..." error when trying to open the presentation in BrightAuthor, but the same presentation opens without the problems on another computer
BrightSign TD1012 Tabletop
What software and firmware do I need for the TD1012?
Where can I find TD1012 demo content and BrightAuthor projects?
Demo content for TD1012 has black bars on the sides. How do I fix it?
BrightSign Network Enterprise Edition
Why Can't Users Sign in to BSNEE with Internet Explorer 10?
BrightSign iOS App
BrightAuthor: Multi-screen Synchronized Presentation
BrightAuthor: Creating a Full Screen Presentation
BrightAuthor: Creating a Multi-Zone Presentation
BrightSign Support Overview
Developer Resources and Utilities
BrightSign Open Source Resources
Example HTML for BrightPlates templates
Quick start steps for BrightPlates
BrightSign General Discussion
Run a batch file from HD210 or HD220
Display and Updating Images from Folder
Image switching inside presentation, based on day of the week
BrightSign Support Announcements
FW 6.0.51 / BA 22.214.171.124 Moved to Production
New Application: BrightPlates
New Beta Firmware and BrightAuthor Available