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Frequently Asked Questions
How can I set transition type and rate for MRSS Image feeds?
What video output resolutions are supported by BrightSign players?
What image formats does the BrightSign support?
HD120, HD220, and HD1020
What kind of videos can the HD120, HD220, and HD1020 seamlessly loop?
How do I connect VGA from the BrightSign to a Composite input?
How are the new HD models different?
Caching HTML content on a BrightSign player
Can I change the size of the streaming buffer?
How do I play a Powerpoint presentation on the Brightsign?
4K Demo Content
4K Video Encoding
Why does the 4K canvas appear as 1920x1080 in BrightAuthor?
Which BrightAuthor features are unavailable in the web UI?
BrightSign unit gets 403 error on the BrightSign Network account
How do I configure my network to upload content to my BSN account through the WebUI?
BrightAuthor General Questions
BrightAuthor Overview Video
Can I install more than one BrightAuthor version on my computer?
Can I open BrightAuthor 1.x projects with BrightAuthor 2.0?
BP200/BP900: Any Button option not working
No audio, but video plays correctly
I only get exfat and ntfs as format options for my SDXC card.
"Access...Denied" error when uploading to BrightSign Network
"Assertion...Failed" errors when using BrightAuthor
"Unable to open ..." error when trying to open the presentation in BrightAuthor, but the same presentation opens without the problems on another computer
BrightSign TD1012 Tabletop
What Software & Firmware do I need for the TD1012?
Do I need to update the TD1012 to firmware 3.7.44 or later?
The TD1012 power button doesn't seem to have any effect.
BSI Display Bundle
How do I get the best quality from my BSI/BrightSign Bundle?
What is the warranty on the BSI Display bundle?
Is the BrightSign inside the BSI displays case?
BrightSign Network Enterprise Edition
Why Can't Users Sign in to BSNEE with Internet Explorer 10?
BrightSign iOS App
BrightAuthor: Multi-screen Synchronized Presentation
BrightAuthor: Creating a Full Screen Presentation
BrightAuthor: Creating a Multi-Zone Presentation
BrightSign Support Overview
BrightSign Open Source Resources
User Guides and Documentation
BrightSign General Discussion
BrightAuthor in Wine or Crossover
Sending Serial commands to NEC E424
HTML5 and custom User Variables
BrightSign Support Announcements
New Versions of Software and Firmware Available
New BrightAuthor Beta Available: 18.104.22.168
New Firmware and BrightAuthor Versions Available