Supported image formats

Last Updated: October 4, 2016

The following are requirements for still images to play successfully on a BrightSign player. 

Unsupported JPEG Types

The following JPEG types are not supported on any BrightSign models:

  • JPEG images that use the CMYK color space
  • Grayscale or Black & White JPEG images

XTx43, 4Kx42, XDx33, XDx32, XDx30, HDx23, LS423, HDx22, HDx20, LS422, HDx10

  • BMP: 8, 16, 24, and 32 bit
  • PNG: 8, 16, and 24 bit
  • JPEG
  • The maximum supported image resolution is 4096x2160x32bpp for XTx43, 4Kx42, and XDx33 models, while other models support images up to 2048x1280x32bpp.

Tip: You can increase the maximum allowed width of images by sacrificing height (e.g. using a 4096x640x32bpp image on non-4K players is allowed). You can also increase the maximum width/height by reducing the bpp value (e.g. using a 4096x1280x16bpp on non-4K players is allowed).

HD600

  • BMP - 8, 24, and 32 bit
  • The maximum image resolution supported is 1280x720

HD2000

  • BMP: 8, 24, and 32 bit
  • PNG and JPEG formats (progressive jpegs not supported)
  • Maximum image resolution supported is 1920x1080

 

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