What can be synchronized on BrightSign players?

Last Updated: November 5, 2014

Using the BrightWall feature in BrightAuthor (versions 3.8.0.x and later), you can create and publish simple looping playlists of videos that are synchronized across multiple players and displays. You can also use Synchronize commands within interactive playlists to synchronize almost any function that players can perform, including content updates, executing serial or network commands, reading or writing files, etc. See this FAQ to decide which synchronization option to use.

Synchronization utilizes UDP messages to coordinate playback on multiple players that are on the same local network: The master player sends sync messages to the slave players, and the slave players will listen for sync messages to coordinate playback with the master.

The difference between a Synchronize command/event and a UDP command/event is that the Synchronize feature pre-loads media. Players cannot pre-load any state other than image/video files (i.e. audio, text, etc.), so it is only possible to use Synchronize events with image/video states. If you want to synchronize states other than image/video, you will need to use UDP commands/events; however, you will not be able to achieve the same level of accuracy as when using a BrightWall playlist or Synchronize commands/events.

Furthermore, Zone Message events and commands allow you to synchronize a state among multiple zones in a single presentation. 

Notes:

  • Synchronization is not supported over Wireless.
  • You cannot synchronize BrightSign players that belong to different product lines.
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4 Comments

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    Flavio Loureiro

    Hi, can I synchronize only audio files, for a multi-zone audio application?

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    Alex Karbuiuk

    You can coordinate playback of audio files. You can send commands from one device to another so they are playing together. You can use a udp or other command to make sure they are triggered at the same time.

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    Francis Carampatan

    I've been having a problem with synchronize to do a video wall with crestron using 3x XD1230 models. My project is Live tv as my home and a video wall. Crestron is connected via Ethernet we use a udp event and I add the synchronize. I know the video wall works cause I can make it work without crestron but with crestron I can go to the video wall but I cant go back home to live tv, we try to trouble shoot and it seem it can only go back home if we remove the sync command but without the synchronize command we cant get the video wall. I'm using default port for communicating with crestron. I'm using the latest firmware Help!

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    Alex Karbuiuk

    Hi Francis,

    Please send the presentation (the .bpf file) that doesn't work to support@brightsign.biz along with the description of the problem. Thanks.

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