Supported image formats

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The following image types are supported on BrightSign players:

  • BMP: 8, 16, 24, and 32 bit
  • PNG: 8, 16, and 24 bit
  • JPEG (note that JPEG files that use the CMYK, grayscale, or black & white color spaces are not supported)

BrightAuthor and BrightAuthor:connected will resize large images unless Full-Resolution Graphics is enabled in presentation properties.

 

XC5, XT5, XT4, and XT3 

The maximum supported image resolution is 4096x2160x32bpp (bits per pixel*).

 

LS425 and LS423

Any 1200x1920 and 1920x1200 images will be rescaled when imported on these players (but can be imported without rescaling on the LS424).

 

Other Models

Models that are not otherwise specified here support images up to 2048x1280x32bpp

 

HD600

  • BMP - 8, 24, and 32 bit
  • The maximum image resolution supported is 1280x720

HD2000

  • BMP: 8, 24, and 32 bit
  • PNG and JPEG formats (progressive jpegs not supported)
  • Maximum image resolution supported is 1920x1080

 

*16.7 million colors or “True Color” is achieved at 24 bits per pixel (8 bits = 1 byte for each of Red, Green, Blue). The additional 8 bits in 32 bits per pixel images allows for alpha/transparency.

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8 Comments

Date Votes
  • 0
    Avatar
    MarkCollins

     One common approach is to load your JPEG images onto a USB drive and plug the USB drive into the BrightSign player. The player can be configured to display images from a USB drive without the need for BrightAuthor. To do this, you may need to set up the BrightSign player to auto-play content from a USB drive. Please refer to the player's user manual or support documentation for specific instructions on how to set up USB playback. @four in a row

  • 0
    Avatar
    Derek Nugent

    I have a problem with Bright Author 4.6 resizing the image no matter what resolution I make it. :(

    The software resizes images to 1918 x 1080 2 pixels off 1080p causing black borders to appear on images used in presentations.

  • 0
    Avatar
    Stuart Sheinbaum

    How do I display jpeg images on an xd1032 without using brightauthor?

  • 0
    Avatar
    Stuart Sheinbaum

    How do I display jpeg images on an xd1032 without using brightauthor?

  • 0
    Avatar
    Lyndon

    Not in brightauthor

  • 0
    Avatar
    Donald Delk

    @Stuart Sheinbaum Make sure your JPEG image has the correct resolution and aspect ratio for the XD1032 display. You should resize the sonic exe to match your monitor's native resolution for optimal quality.

    Edited by Donald Delk
  • 0
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    MidwichAU Support

    Can you confirm that if you use 3840x2160 images on XDx34 or HDx24 players then you loose the ability to use transitions between images?

  • 0
    Avatar
    Philip O

    So there is no support for GIFs , as of right now ?

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