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122 Comments

  • 1
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    Natalie Wadle

    After reading through this I was curious about the compatibility of my brightsign player and my elo touch monitor. I have a 4243L Elo Touchmonitor and a XD1032 Brightsign player and can't get my presentation to play on my monitor. It will play my presentation but not allow touch interaction with the presentation thus making it a static page. I was curious if this was due to compatibility issues or if I simply did not have everything set up properly. 

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    Lyndon

    Customer reported using this screen successfully with the BrightSign:

    http://www.i-techcompany.com/panelmountlcd1.html

    I-tech epm640tr (eGalax touch driver)

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    Lyndon

    Customer reported that this screen, PLANAR LC1913RTZ-C, is only suported under windows 7 and xp by planar

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    Lyndon

    Tech Global AC-61 touchscreen uses egalax driver, and works with new HD players using beta firmware 4.1.29.

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    JIMz

    Will support DELL ST2220T?

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    JRB Technical

    Has anyone confirmed if this will work with the DELL ST2220T yet?

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    Lyndon

    I've had two customers fail to get the dell to work. So, at the moment, it's not supported.

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    JRB Technical

    Thank you for the update.

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    Andrew Dunn

    Do support this touchscreen?

    The ProLite T2250MTS 22" Touch Screen is an early adaptor of the new 'MultiTouch' Technology. Based on the latest Optical sensor, the T2250MTS is Windows® 7 Compatible

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    Prea

    Do you still not support the ELO  ** Intellitouch Plus and APR – Acoustic Pulse Recognition**?

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    Alex K.

    No, we don't support intellitouch plus and APR.

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    Michael

    We've successfully used ELO 2244L, 1939L, HP/Compaq 2105 with the BrightSigns. 

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    Alex K.

    Customer reported using Nec MultiSync V462 TM screen successfully with the HD1020 (FW4.4.44, BA3.5.0.24).

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    Tom Claessen

    We would like to share with you all that Iiyama ProLite T2452MTS-B1 works with BS HD1010.

    Tom

    ShowTheme.nl

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    JRB Technical

    Has anyone tried the ViewSonic TD2220 yet? (supports the USB HID Touch driver)

    I'm looking for a reasonably priced 20"-24" widescreen display for programming/testing.  Many of the displays on this list seem to be discontinued now.

    Thanks!

    John

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    Walter

    John,

    We use a Planar PX 2230MW here for programming/testing.  USB touch works great with the HD and XD models.

    -Walter @ p-egd

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    Walter

    Working - ELO 4200L (PN#E841203), ELO 4600L (PN#E960985), ELO 2639L (PN#E324736), Planar PXL2230MW

    Working with work-around - Nextwindow 2700 Overlay, Portrait - Needs USB hub with XD unit or it is not recognized, works ok with HD units

    Working but not documented/supported - ELO 1547L over RS232 interface - Requires custom autorun with proper touchscreen initialization routine.

     

    -Walter @ p-egd

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    Michael

    Anyone know if the HP/Compaq L2206 will work with the BrightSign? I can't seem to find any info on who makes the touch screen technology for it, and no one locally has one for us to try out. The 2105's work great, but they've been discontinued so looking for an alternative in the same price-point.

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    David Archer

    Has the Samsung CY-TM40LBC - 40” Touch Overlay been tried and approved? 

    If not we need a recommendation for the Samsung ME40C. The PQ Labs 40" overlay failed.

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    Michael

    If you are looking for a 40" we have had good luck with the ELO 4200L just make sure it's the IntelliTouch model. They work great and look good to boot. They are a bit bulky though, but decent display and touchscreen is fast and works well.

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    Alfonso Descalzo

    So the ones in the list are supported?

    I need to know if the Hyunday D320MLI is supported, and the D405MLI is in the list...

     

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    Alex K.

    This list http://touch-base.com/touch_device_list.asp helps you to find what controller your screen uses. It doesn't mean that all touchsreens that are mentioned there are supported by the brightsign.

    We don't have any records of customers using the Hyunday D320MLI touchscreen. Please contact the manufacturer to find out what kind of controller it uses, and whether the controller uses HID drivers. If it's HID, then no drivers are needed, and it should work with anything. We recommend testing.

     

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    Jamie Palmer

    Does the Samsung MagicTune Touch work with Brightsign? I am wanting to use a Samsung 24 inch Touch Screen Series 7 (S24C770T).

    Thanks.

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    Alex K.

    Jamie, according to Samsung website, this screen is not compatible with linux, and our players are linux based. It may work, but the only way to confirm is to test it with the brightsign unit.

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    Alfonso Descalzo

    Tested with an Hyunday D320MLI.

    It works fine, but after some time, it seems not to respond correctly. If I reboot the unit it works ok again.

    Any idea of what could be the cause?

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    Alex K.

    Alfonso, it could be the problem with your content or SD card. Please test with a different known good SD card. Format SD card in FAT32, then test again. Have you tested the project with a usb mouse? Unplug the touchscreen from the brightsign, connect a usb mouse. Open a presentation in BrightAuthor, go to File > Presentation Properties > Interactive tab, tick "always display cursor". Save and publish a presentation to SD card, power up the unit with SD card and a usb mouse connected, and test whether the problem persists or not. If the same issue happens with a mouse, then your presentation or SD card is the reason. What is the model of your brightsign unit? What firmware version is installed on the brightsign unit? Power up the unit without SD card - the firmware version will appear on the screen.

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    Alfonso Descalzo

    The BS is an XD1030, FW 4.6.66. Firstly I tested it with the "always display cursor", and it seems to be ok.

    Then, i quit the cursor and it seems to work ok too, but now my customer told me that when the unit is some time working fine, the problem appears..

    The instalation is far away, so i can´t test it as i´d like. The cards are the ones I use always, transcend I remember.

    I didn´t try with a mouse, but if it´s working for a time, i don´t know why it fails after some time, but as i understand, 

    it has not to be a problem with the touch screen, isn´t it?

    I´ll try to get more info about the problem. 

    Thanks

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    Alex K.

    It's unlikely that the problem is with the touchscreen.

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    JRB Technical

    Isn't Transcend one of the brands of SD Cards that have been know to have issues with BrightSign players?

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    Alex K.

    Yes, we don't recommend using the Transcend cards with the BrightSign players. Some customers have reported playback problems and IO errors with Transcend.

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