How to select an SD card

Just for safety - do you mean 500 GB or 500 GB SI? so i might use a "512 GB" card.

We recommend to keep it under 500GB. 512GB may not work consistently.

If you format the drive as ext4, then you can use larger than 500GB. So, the 512 wouldn't been an issue. 

Will a PNY Elite Performance 64 GB High Speed SDXC Class 10 UHS-I, U3 up to 95 MB/Sec Flash Card (P-SDX64U395-GE)  work in the Brightsign HD1022.

What kind of SD card would you recommend for this model? Thank you!

Yes, PNY card you mentioned should work. We recommend BrightSign class 10 SD card:

https://www.brightsign.biz/digital-signage-products/accessories/sd-cards/

I formatted my 16 GB card as FAT32 after using for a couple of years. The published my content via BrightAuthor and the content won't play.  What's missing?

Could be any number of things... Some common things to check:

-make sure you pblished the files to the root of the sd card and not a sub folder

Resolution Issues

-test/change the video output resolution you selected. If you choose a resolution your monitor has a problem with, then you'll get a blank screen. If using hdmi, test a lower resolution to start like 1280x720x60p. If you're using an XD2 unit, make sure the project's not set to a 4k resolution. 

-if you're using vga, then some hdmi resolutions don't work over vga. For example, 1920x1080 will result in no signal. 

-if you're usinga 4k unit and 4k resoluion, test both 30p and 60p. Try using a higher end (thicker) HDMI cable or just any different hdmi cable.

Content Issues

videos & Images

Current BA versions won't let you add images that are too big. Check that if you're on an older ba release. Newer ba releases should also prevent you from adding any videos that might not play at all. So, standard content is unlikely.

html

If you're playing back html content, any number of issues on the html page or site can cause no output. Test publishing a page like google.com

mrss feeds

Like html, an improperly formatted mrss feed can cause playback to fail. If you can send us a link, we can check. 

Internet

If you're playing mrss or html content and that content is on line, this could be an issue. Or if it's on a local server, but the unit can't resolve the server name or domain, that can cause failure to playback. 

Thank you.  It turns out, I simply had to create set up files to the new SD card from tools>brightsign unit setup

Hi All,

Stirring up an old chat here hoping something has changed...  We've recently purchased Transcend SD cards from a vendor model # TS32GSDU1PE.  I believe its this one here https://www.amazon.com/Transcend-Class-UHS-1-Memory-TS32GSDU1PE/dp/B016B6AMCC  

I would like confirmation on whether these cards are certified to work with our Brightsign 4K1142?

Thank you.

Dwight

We don't do card certification.  We have the cards we sell. We've also done testing with Sandisk and Lexar cards. Lexar have performed the best in the past. But, customers use a variety of cards without any problems in most cases. Lexar seem to be the best at handling both reading and writing at the same time, and previously, also seemed to work best without errors that some cards can experience from extensive reading.

The issue I recall previously with transcend is there was a time when customers came across a bad batch of cards that had higher than expected failures. 

Hello everyone,

I bought 2 brightsign models, one HD120 an other HD210. I was sure that both models can run the same type of sd cards, but in the model HD120 the sd card slot says SDXC and the in the HD210 the sd card slot says SDHC. Can I use SDHC cards on both? Otherwise it is really necessary to by these two types of SD cards?

Thank you for your help, 

Pedro 

I had some serious problems in using Kingston SDHC cards, when trying to setup new LS423 unit. Of course can not be sure whether the problem was with the SDHC cards or not. Well, I changed to SDXC card, and the network recognized the new player right away. 

In the new player setup, however, before accepting the command, automatic "warning message" said " that I should format the SD card either to FAT32 instead of exFAT. Should I be concerned or worried about situation, i.e. will my player and content downloads, logs etc. work normally?

If I were to use an XT1144, which usb port should I use to connect an external SSD instead of an SD card?

You can use the USB A port. Both should work. The XT1144 has an internal m.2 slot for an ssd drive. So, you can install an internal ssd. 

SSD specs...

http://docs.brightsign.biz/display/DOC/SSD+Requirements+and+Recommendations

Thanks Lyndon!

So is there a limit to the size of an m.2 drive? I see 1TB mentioned above but I wanted to confirm that is is the same size restrictions with internal drives too?

Thanks!

1TB is the current limit. It has to do with how long the chkdsk takes to run at boot.

I experienced scaling problems which were subsequently cured by changing to a different SD card. Anybody else?

Hello!

I had an issue in publishing and uploading a single video file in a BrightAuthor project that was larger than 4GB.

What you can do is to format the card on linux (i.e. Ubuntu) with the free gparted application (you can get that one in the software center on ubuntu)

In the gparted app: on the right upper corner you select down the menu and select your card, check for the size so you are sure you work with the card and not i.e. an internal harddrive. (caution)

then make a new partition table and select gpt partition table

then confirm

then make a new partition with EXT4 with as large as the card size

and confirm in clicking the green check marker in gparted to execute the command (in the middle and upper list)

now you have a card that can work as a network unit that support large files

unfortunately windows does not recognize EXT4 partitions but you can work through network.

You can always transfer the large file via NTFS formatted drive to linux and the copy over the files to that EXT4 formatted card, since linux can read NTFS.

The reason why you want to change from MBR (which is the standard partition table for stock SD cards) to GPT (or GUID) is that the GPT supports larger filesizes, (and also larger disc sizes as well, but that's not the issue here)

..strangely!! beacuse MTR should also support large file sizes but it didn't work for me.. . 

Why we dont want to use NTFS as partition is that the player which is linux based don't like NTFS.   

https://en.wikipedia.org/wiki/GUID_Partition_Table

this procedure worked in a Bright Sign XD1034 player  

firmware version: 8.0.94 

boot version: 8.0.15

I hope this can help...

If you're using firmware 8.0.94 and later, on series 3 and 4 and newer players, you can also use exfat for large files.  Additionally, you can boot the player with the sd card, and reformat it from the dws to ext3/4. 

Ah thanks!

Hello, will a SanDisk Ultra class 10 microSD card work for our HD1023/24 players? Thanks.

which usb port should I use to connect an external SSD instead of an SD card? 

http://docs.brightsign.biz/display/DOC/SSD+Requirements+and+Recommendationsbackrooms