Supported file systems

We recommend the following file systems:

  • SD, micro SD (μSD) Cards: FAT32, exFAT* 
  • SSD, mSATA, USB: EXT4

*The exFAT file system is supported on Series 3 (XTx43, XDx33, HDx23, LS423, HO523) and Series 4 (XTx44, XDx34, HDx24, LS424) players onward with firmware versions 6.2.94 and later. Secure boot is not supported with the exFAT filesystem on firmware version 6.2.94.

We also have limited support for the following file systems:

  • FAT12: Storage devices or partitions larger than 2GB are not supported.
  • HFS, HFS+: Read only
  • NTFS: Read only. This format requires BrightAuthor 3.x or later (or an equivalent autorun) for playback. This format does not support remote snapshots, user variables, network updates, or producing logs.  You can only use Standalone publishing mode, without the aforementioned features.
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11 Comments

  • 0
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    Sstone

    Can you still run a syncing presentation on NTFS formatted media? Say, multiple HD 1020s syncing long-form videos on NTFS SD cards?

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    BrightSign Support

    Yes, it's possible.

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    Norman Garland

    Would it be possible to create a BrightAuthor 5.x presentation with a very large 4K H.265 media file >4GB and publish it to a EXT3-formatted SDHC card? 

    Has the limited testing with the EXT3 system testing been extended since September? 

    Is there any way of publishing >4GB presentations to BS players over a LAN?

    Best regards

    Norman Garland

    Pixels UK Ltd

     

     

  • 0
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    Norman Garland

    Would it be possible to create a BrightAuthor 4.x presentation with a very large 4K H.265 media file >4GB and publish it to a EXT3-formatted SDHC card? 

    Has the limited testing with the EXT3 system testing been extended since September? 

    Is there any way of publishing >4GB presentations to BS players over a LAN?

    Best regards

    Norman Garland

    Pixels UK Ltd

     

     

  • 0
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    Lyndon

    There are some customers that use ext3 for their deployments. Where you can publish to an ext3 formatted sd card on your computer depends on if your computer has software to read and write to ext3.  To publish files over 4gb over the network, you would have to use ext3 since ntfs is read only.

     

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    Sstone

    You might be better off NOT publishing over a network, as it can be incredibly slow publishing files over a network. If possible I'd recommend publishing to a local SD card (whatever the disk format may be) and then swapping the card. Obviously this isn't ideal if the players are inaccessible, but you might be better off this way if you are limited on time. 

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    Alfonso Descalzo

    I´m trying with NTFS and EXT3 with no success. I want to synchronize 2xHD220 but it always gets stuck at the boot screen (BS logo)

    I used the reset script, I´m sure all logs are disable. sometimes the BA tells me the card is NTFS or EXT3 formated. It publish but them nothing.

    for the EXT3 i´m using a softwware which lets me copy files at it, even publish from the BA.

    I´m testing with a simple video loop project which works in FAT32.

    FW: 5.1.33 SW: 4.1.0.5

    Any idea?

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    Lyndon

    If you're using ntfs, you have to make sure that there's no logging enabled on the brightsign. The brightsign can't write to ntfs volumes. If any logging is enabled, the unit will try creating logs on the sd card.  EXT3 should work fine. Can you send a screenshot of the contents of sd card?

  • 0
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    Alfonso Descalzo

    Finally after trying formating cards in NTFS, EXT3,  3 units can´t read any SDCard, in any format, just get stuck at the boot screen.

    1 of them has USB and it reads from it, but the other 2 are died. 

    Just a question. Why the BA tells me before publishing the card is formated in NTFS or EXT3 and it has to be in FAT32, if is possible to use these formats?

    Regards

  • 0
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    Stewart Henderson

    Everyone, 

    we just completed a project with xd232 players with upto 18gb files using 32gb sd cards class 10 formatted as EXT4.

  • 0
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    halat

    Thanks for your support @black screen

     Some of the ways that can help you improve this is to change the color of the color used.

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