Last Updated: August 1, 2023
Please find the model number of your BrightSign player below to learn what each LED means:
XC2055 and XC4055
See this page
XD235 and XD1035
See this page
HD225 and HD1025
See this page
LS425 and LS445
See this page
AU335
See this page
XT1144, XT244, XD1034, XD234, HD1024, HD224, XT1143, XT243, XD1033, XD233, HD1023, HD223
Pwr | Bsy | WiFi | Err |
- Green power (Pwr): Displays when the board is powered up and not in reset mode. Flashes during firmware update process.
- Green file-system activity (Bsy): Flashes any time there is file-system activity (on any storage device).
- Blue WiFi: Flashes when the player is connecting to the wireless network. Displays when connected.
- Red status (Err): Flashes a certain number of times to indicate which error is occurring. The flash codes are described below.
- 2 Unspecified error
- 3 Network recovery script is preparing to run on a device configured for network recovery (BrightSign Network)
- 3 No published content or script on the SD card
- 4 No upgrade file found. This is often the result of the player being in Rescue Mode; to complete Rescue Mode, insert an SD card with a .bsfw firmware update file in the root folder (the error code will continue to display for a few seconds while the update file is checked for integrity).
- 5 Failed to load kernel module
- 5 OS initialization failed (Init shell script failed)
- 6 Board is not capable of running the current firmware version
- 7 A piece of on-board hardware is not working correctly
- 8 Problem related to the storage device (either a USB drive or SD card)
- 9 Problem related to the registry/NAND
- 10 The autorun script encountered a load/run error (commonly caused by a locked or NTFS-formatted SD card)
- 11 WiFi-related error (mainly, WiFi not found on USB)
- 12 Unable to find bootable image
- 13 The root file system has failed verification, which is used to detect whether the file system has been tampered with. You can recover a player that is showing this error code by performing a firmware update with secure boot (a process described in the Firmware Installation Instructions).
- 14 Boot loader failure
- Red alternate: The red status LED may give one long initial flash to preface an alternate code. The flash codes that follow one long flash are described below.
- 2 Erase failed
- 3 Write failed
- 4 Verify failed
- 5 Failed to find UBI partition
- 6 Attempt to write unsigned CFE to unit with secure boot enabled
- 7 Failed to find UBI partition
- 8 Failed to create/attach UBI partition
- 9 Unexpected error
- 10 Upgrade script exited abnormally
- 11 Upgrade took longer than expected
- 12 Update completed but update file could not be deleted
- 13 (from firmware v5.1.40) Firmware update file could not be read
LS423, LS424
- Red Power/Status: Flashes using the same codes as the red status (Err) LED described above. The LED will also flash during the firmware update process and cease flashing when the update is complete.
4K242, 4K1042, 4K1142, XD230, XD1030, XD1230, XD232, XD1032, XD1132
LED Arrangement
Svr | WiFi | Eth | µSD |
Err | Upd | Pwr | Bsy |
- Green power (Pwr): Displays when the board is powered up and not in reset mode.
- Green file-system activity (Bsy): Flashes any time there is file-system activity (on any storage device).
- Green microSD activity (µSD): Displays when a MicroSD card is present.
- Green network activity (Svr): Displays when the player is connected to the BrightSign Network
- Green ethernet activity (Eth): Flashes when the player is connecting to the network. Displays when connected.
- Green WiFi activity: Flashes when the player is connecting to the wireless network. Displays when connected.
- Yellow update (Upd): Flashes when the board is being upgraded.
- Red error (Err): Flashes a number of times, pauses, then repeats the pattern to indicate which error is occurring. The flash codes are described below:
- 2 Unspecified error
- 3 Network recovery script is preparing to run on a device configured for network recovery (BrightSign Network)
- 3 No published content or script on the SD card
- 4 No upgrade file found
- 5 Failed to load kernel module
- 5 OS initialization failed (Init shell script failed) (on firmware versions 4.8.57 and later)
- 6 Board is not capable of running the current firmware version
- 7 A piece of on-board hardware is not working correctly (on firmware versions 4.1 and later)
- 8 Problem related to the storage device (either a USB drive or SD card)
- 9 Problem related to the registry/NAND
- 10 The autorun script encountered a load/run error (commonly caused by a locked or NTFS-formatted SD card)
- 11 WiFi-related error (mainly, WiFi not found on USB)
- 12 Unable to find bootable image
- 13 The root file system has failed verification, which is used to detect whether the file system has been tampered with. You can recover a player that is showing this error code by performing a firmware update with secure boot (a process described in the Firmware Installation Instructions).
- 14 Boot loader failure (on firmware v5.0.x and later)
- Red/Yellow combined: The Update (Upd) and Error (Err) LEDs may flash in unison to indicate that a player cannot connect to the BSN servers during the setup or recovery process (see this FAQ for more details). The red and yellow flash codes may also describe an error during the firmware update process:
- 2 Erase failed
- 3 Write failed
- 4 Verify failed
- 5 Failed to find UBI partition
- 6 Attempt to write unsigned CFE to unit with secure boot enabled
- 7 Failed to find UBI partition
- 8 Failed to create/attach UBI partition
- 9 Unexpected error
- 10 Upgrade script exited abnormally
- 11 Upgrade took longer than expected
- 12 Update completed but update file could not be deleted
- 13 (from firmware v5.1.40) Firmware update file could not be read
HD120, HD220, HD1020, AU320, HD222, HD1022
- Green Power (Pwr): Displays when the board is powered up and not in reset mode.
- Green File-System Activity (Bsy): Flashes any time there is file-system activity (on any storage device).
- Yellow Update (Upd): Flashes when the board is being upgraded.
- Red Error (Err): Flashes a number of times, pauses, then repeats the pattern to indicate which error is occurring. The flash codes are described below:
- 2 Unspecified error
- 3 Network recovery script is preparing to run on a device configured for network recovery (BrightSign Network)
- 3 No published content or script on the SD card
- 4 No upgrade file found
- 5 Failed to load kernel module
- 5 OS initialization failed (Init shell script failed) (on firmware versions 4.8.57 and later)
- 6 Board is not capable of running the current firmware version
- 7 A piece of on-board hardware is not working correctly (on firmware versions 4.1 and later)
- 8 Problem related to the storage device (either a USB drive or SD card)
- 9 Problem related to the registry/EEPROM
- 10 The autorun script encountered a load/run error (commonly caused by a locked or NTFS-formatted SD card)
- 11 WiFi-related error (mainly, WiFi not found on USB)
- 12 Unable to find bootable image (on firmware versions 4.0 and later)
- 13 Unable to verify rootfs on secure player (on firmware v4.4.x and later)
- 14 Boot loader failure (on firmware v5.0.x and later)
- Red/Yellow Combined: The Update (Upd) and Error (Err) LEDs may flash in unison to indicate that a player cannot connect to the BSN servers during the setup or recovery process (see this FAQ for more details). The red and yellow flash codes may also describe an error during the firmware update process:
- 2 Erase failed
- 3 Write failed
- 4 Verify failed
- 5 Failed to find UBI partition
- 6 Attempt to write unsigned CFE to unit with secure boot enabled
- 7 Failed to find UBI partition
- 8 Failed to create/attach UBI partition
- 9 Unexpected error
- 10 Upgrade script exited abnormally
- 11 Upgrade took longer than expected
- 12 Update completed but update file could not be deleted
- 13 (from firmware v5.1.40) Firmware update file could not be read
LS422, LS322
- Red Power/Status: Flashes using the same codes as the yellow update (Upd) and red error (Err) LEDs described above. If you are updating the player firmware from versions 5.1.48 or later, the LED will flash during the update process and cease flashing when the update is complete.
HD110, HD210(w), HD410, HD810, HD1010(w)
- Green Power (Pwr): Displays when the board is powered up and not in reset mode.
- Green File-System Activity (Bsy): Flashes any time there is file-system activity (on any storage device).
- Yellow Update (Upd): Flashes when the board is being upgraded. The Update and Error LEDs will flash in unison to indicate that a player cannot connect to the BSN servers during the setup or recovery process (see this FAQ for more details). The red and yellow flash codes may also describe an error during the firmware update process:
- 2 Erase failed
- 3 Write failed
- 4 Verify failed
- 5 Partition mismatch
- 6 Checksum failed
- 7 Unexpected failure
- 8 Failed to save/restore SRB
- Red Error (Err): Flashes a number of times to indicate which error is occurring. The flash codes are described below:
- 2 Unspecified error
- 3 Network recovery script is preparing to run on a device configured for network recovery
- 3 No published content or script on the SD card
- 4 No upgrade file found
- 5 Failed to load kernel module
- 6 Board is not capable of running the current firmware version
- 7 Problem related to the Ethernet chip
- 8 Problem related to the storage device (either a USB drive or SD card)
- 9 Problem related to the registry/EEPROM
- 10 The autorun script encountered a load/run error (commonly caused by a locked or NTFS-formatted SD card)
- 11 WiFi-related error
- Red/Yellow Combined: The Update (Upd) and Error (Err) LEDs may flash in unison to indicate that a player cannot connect to the BSN servers during the setup or recovery process (see this FAQ for more details). The red and yellow flash codes may also describe an error during the firmware update process:
- 2 Erase failed
- 3 Write failed
- 4 Verify failed
- 5 Partition mismatch
- 6 Checksum failed
- 7 Unexpected failure
- 8 Failed to save/restore SRB
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