Obtaining player logs


Please re-create the setup cards via Tools > Setup BrightSign Unit and make sure to enable all the logging option”. This step will allow you to generate log files in the currentlog folder on your SD card.

Enable the Diagnostic Web Server (DWS – see the below instructions)


Once the Diagnostic Web Server is enabled, please go to the LOG tab, then select the entire kernel log (Ctrl+A, to select All), copy and paste the selected content to a notepad document.

Please send the content of currentlog folder and the content of the Diagnostic Web Server LOG back to Support.



Have more questions? Submit a request


  • 2
    Scott Messer

    Any way to do this with BrightScript or a JS API

  • 0
    John Francis

    I would like to know if there is a way to do this as well.

  • 0
    Brecht Gettemans

    How can I obtain logs when player is in Brightsign network? I want to see when it goes offline/online etc.

  • 0

    The objective is to score as many points as possible by drifting around the corners of a track. Drift Boss

    Edited by salmawisoky
Please sign in to leave a comment.
Can't find what you're looking for? Try to
Powered by Zendesk