Interactive inputs (buttons, touch, serial, etc.) are greyed out in BrightAuthor.

Last Updated: October 30, 2015

When you create a BrightAuthor presentation, you choose the target player model for the presentation. If you select a player model that doesn't support a certain interactive input, then that interactive event will be unavailable (will be greyed out in the playlist tool be and will not appear in the events tab) when you switch to an interactive playlist.

Make sure to select the correct BrightSign Model to see all available interactive options. 

New_Project.png

 

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3 Comments

  • 0
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    Peter

    I have the same problem. using an HD120 trying to use GPIO inputs to trigger video - how do you enable them?

  • 0
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    BrightSign Support

    Install the latest BrightAuthor version.

  • 0
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    Chase Spring

    I have the HD222 and it won't let me add a touch event.

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