BrightSign Support Manager
Last Updated: November 12, 2015
If your text files are not visible, please verify that the extension of the files is .txt. Also, text files will only show if you have a Ticker zone selected and you click the Text tab under Media Library.
If you are having difficulty changing the file extension type to .txt, ensure that windows is not hiding file extensions for known types:
Same issue here. Trying to use the template and it does not show my text files.
Are you on the playlist for a Ticker zone?
Also check that Windows is not hiding file extensions for known file types. Otherwise attempts to rename may not actually affect the real file extension.
Windows 7 and Vista: http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions#show-hide-file-name-extensions=windows-7
Windows 8.x: http://www.groovypost.com/howto/windows-8-display-file-extensions/
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