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27 Comments

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    Orlando Guzman

    Is all of this still current?  I'm trying to setup and conifgure an XD1230 to use simple file networking using a subfolder on our website for the content files. (specifically mime types) as well as the note about a trailing slash.  The example in the Bright Author interface actually uses a trailing slash so I'm confused about this note.

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    BrightSign Support

    Yes, all items in this article are valid. Some web servers don’t process urls with the double slash, and some don't care.

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    Trevor Giesbrecht

    Question about point 4.  What are we supposed to see exactly?  

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    BrightSign Support

    Your web browser should be able to open/download the files from your web server using http or https urls.

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    Subajee

    http://www.miraclelanka.com/brightsign/

    Pls tel me why this .. because i already uploaded content to current path 

     

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    Peter Omotosho

    i have a BrightSign 4K media player. I am trying to make it receive content from a web server deployed on my LAN in my office but it is not working. it just blank. Please i need help. Can someone help me as this is urgent?

     

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    Brandon

    Subajee: Hopefully you have already solved your problem, if not, your web server isn't serving the necessary files.  http://www.miraclelanka.com/brightsign/current-sync.xml returns a 404 not found page rather than the current-sync.xml file.

    Peter: If the player's diagnostic web server is enabled, use the tests in the Diagnostics tab to ensure the player can successfully resolve the web server's hostname (try a ping test) and the current-sync.xml file on the server as described in #4 above (try a Download Speed Test).

    If that doesn't solve it, please submit a support ticket.

    While we do check the discussion forum, it's not prioritized or tracked in the same manner as tickets.  Individual troubleshooting in the discussion comments is public and can get confusing when there are multiple posters.  The exception, of course, if you are looking for feedback from other users.

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    SEU Career

    My Bright Author XD2 for 232 won't download. It just spins.

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    Lyndon

     

    I'm not sure what you mean by spins. Most simple networking issues are due to mime types. If you send a message to the support department at support@brightsign.biz, we'll need the current-sync.xml file from your sd card and from your webserver, as well as the log file from the root, if it's there, and the currentlog folder. 

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    Christopher Lubbers

    I am having an issue with BrightAuthor and the "current-sync.xml". Every time I publish for a Simple File Network my published directory has a "new-sync.xml" instead of the "current-sync.xml" described here.

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    Lyndon

    I've seen that in the past...usually, if your url doesn't have an http in front of it. That is the url for the simple networking to use must start http://

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    Christopher Lubbers

    It was a simple typo issue. “http://” vs “http//:” oops. Thanks for the quick response.

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    Nelson Parreira

    Hi 

    We have a shared hosting and we tryed to update the player using it. We made all the tests but nothing happen to the player.

    do we need to change some parameters of the folder in the webserver?

    Thanks in advance

    Nelson

     

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    Lyndon

     

    No, you shouldn't need to change any folder parameters. Can you send a copy of your current-sync.xml from the unit, and the same from the web folder?

     

    are you able to download pool files from your web server if you type the url into a browser?

     

    You can check the sd card for a log file, or a file in the currentlog folder to see if there are any errors with the download.

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    Nelson Parreira

    Hi

    So this is what i did:

    1)

    setup the folder in the webserver(shared hosting) and when we type: 

    <domain>/digitalsign/

    we got:

    Forbidden

    You don't have permission to access /digitalsign/ on this server.

    2) if we type:

    <domain>/digitalsign/autorun.brs

    we can see the code inside the file.

    the same for : autorun.brs

    3)

    the screen keeps been black

    4)

    We changed the .htaccess file with :

    RewriteEngine on
    # allow public access to the following resources
    SetEnvIf Request_URI "^(/www/digitalsign/)$" allow
    Order allow,deny
    Allow from env=allow
    Satisfy any

     

    5)

    Now is working !!  Is this normal?

     

     

  • 0
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    Lyndon

     

    Usually no access files modes are needed. But if you didn't setup simple networking with a username and password, then yes, you'd have to enable guess access to the directory for the player to connect.

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    Nelson Parreira

    And to do it with user/pass we do it with the normal .htaccess way?

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    Nelson Parreira

    Hi i setup a new folder with password access and check the box Enable basic authentication, but it's not downloading the files.

    Player still black after 10 minutes...

    Any ideia???

     

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    Lyndon

    If you enabled debugging when you setup the player, there should be a log in the currentlog folder on the sd card telling you what's not working.

     

    Is there a current-sync.xml file in the web folder you are using from your publish? 

    If there is, can you grab one of the urls from the sync file that points to a file in the pool folder, and can you download that file by putting the url into your browser?

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    Gustavo Bravo

    I have a problem with the SL423 when I try to send my presentation via BrightAuthor he sends me the following message; 


    I've already set up several computers HD1023 and they all worked correctly but the LS423 mark this error as I can solve it and try everything, everything works correctly, the internet, the local network, I can even send connection ping, but I can not send my information... 

     Can someone please help me?

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    Xairos Bustos

    By Simple-File-Network method

    I can to update my XD232 from http://mydomain.com/ProyectBS, but i can not to update my XD232 from http://mydomain.com/ProyectBS/Ame/Sc_1... Why? Can someone assit me?

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    Arik Trejos

    Is there a commercial FTP that would allow SFNetwork to work like Google Drive and DropBox used to?

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    Yatin Baluja

    Our idea is to just do a simple looped playlist but also cache one separate piece media and trigger that file to play from our server (not on the LAN).  I can see how this might be accomplished by using the Media Properties > Advanced > Other commands > Show/Hide zone, but is there a tried and true way of doing this? also what is the method to send these commands?... custom plugin? UDP?

    We are just getting familiar with BrightAuthor but I would have to believe that the engineers at BS would have built a method for this already.

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    Joshua Elson

    My LS423 setup is trying to pull current-sync.json *not* current-sync.xml.  BrightAuthor doesn't appear to generate a current-sync.json only the xml file?

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    Delme Jones

    Hi

    I have had trouble getting my HD224 up and running.

    Came across your post whilst looking through the .pcap log generated from the player and it states: HTTP 411 GET /brightsign/current-sync.json HTTP/1.1 

    Did you figure out why it asks for this file?

    Thanks

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    Joshua Elson

    It appears to depend on whether the player was setup with an SD card from BrightAuthor or just setup through its web page.

    If setup with a blank SD card and the web page setup on the LS423, choosing the Simple File Networking (SFN) setup sets the player up with BrightAuthor:Connected (beta) and requests JSON files.

    If setup with a setup SD card from BrightAuthor, choosing SFN setup sets the player up with BrightAuthor and requests XML files.

     

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    Delme Jones

    Hi Joshua

    I did setup the player using just the web page.  I only noticed the other day that on the screen it mentioned using BrightSign:Connected to publish content.

    So I published and the only thing I can see that may be preventing it from playing the content is the following entry taken from the network packet capture feature from the player (displayed in Wireshark):

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