Last updated: May 9, 2018
If your Local File Networking publish fails, and the error indicates that the autoplay.xml file could not be published, this may be caused by a corrupted userpreferences.xml file. To fix this problem, try clearing your BrightAuthor user preferences by deleting all the userpreferences.xml files contained in the %localappdata%\BrightSign\BrightAuthor subfolders, then reopen BrightAuthor.
You'll find the user preferences file in %localappdata%\BrightSign\BrightAuthor
(type the address into the location/address bar)
You may need to set your computer to show hidden files and folders to find this folder.
Example: Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10
Example: Windows XP
C:\Documents and Settings\myusername\Local Settings\Application Data\BrightSign\BrightAuthor\126.96.36.199
Alternatively, follow the steps in the FAQ below to edit your userpreferences.xml file to add the language section.
If clearing the user preferences does not solve your issue
Attempt to publish again, then exit BrightAuthor. Submit a support ticket including the eventlog.txt file written by BrightAuthor.