Why can’t I upload files to the BrightSign Network from my browser?

BrightSign Support December 16, 2019 14:59

Last updated: 16 December 2019

Possible reasons:

1) You are using an unsupported web browser. We recommend using the Google Chrome browser for working with BrightSign Network Web UI.

2) Lack of permissions for content upload. Verify which role your user belongs to.

3) In order to upload content to the BrightSign Network, your browser must have access to api.brightsignnetwork.com on port 443. Make sure this address and port aren't blocked by your firewall.

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2 Comments

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0

Hemant Desai December 19, 2018 22:51

I am looking to find the content tells me how to release a subscription from one unit to another? I don't see it.

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BrightSign Support December 16, 2019 14:59

Hi Hemant,

Please see this FAQ: https://brightsign.zendesk.com/hc/en-us/articles/222661087-How-do-I-reassign-a-BrightSign-Network-subscription-or-pass-to-another-player-

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