How do I set the Time or Timezone on a BrightSign player in BrightAuthor:connected?

Note: The LS424 doesn't have a supercapacitor to maintain its time setting while unpowered. Therefore, when the LS424 is unpowered, its clock will immediately be lost and the player will need to have its clock set when powered on again. The differences between the Series 3 and Series 4 models are noted here

If the player has Internet access, the clock is set automatically over the Internet by communicating with the BrightSign time server. To change the default time server, refer to this FAQ

The time zone of a player is set during the device setup process in BrightAuthor:connected (using the Time Zone dropdown menu in New Device Setup).

Using Daylight Saving Time

To have the player automatically shift hours for summer/winter time, select a named time zone that uses Daylight Saving Time (DST). For example, since most of Europe uses DST, selecting one of the European timezones (WET/CET/EET) will instruct the player to observe summer/winter hours automatically.

If you want to ensure that a time zone does not use DST, select the GMT equivalent: For example, if you want the EET time zone without summer/winter hours, select GMT+2 instead.

The U.S. and Australia have some regions that do not observe DST, in which case the time zones have different versions: For example, you can select either MST (U.S. Mountain Time) or MST1 (U.S. Mountain Time without DST) because the majority of the state of Arizona does not observe DST.

Manually Setting the Date and Time

If the player does not have access to a network time server, you can manually set the date and time using one of the methods below.

Using the Remote DWS (Scope + info):

  1. Ensure your player is set up with the Remote Diagnostic Web Server enabled.
  2. Access the Remote Diagnostic Web Server in BrightAuthor:connected. 
  3. In the Remote Diagnostic Web Server select the Info tab.
  4. Click the (set) link next to the date/time information. This will allow you to set the current time on the player

Using a Script:

  1. Download this script.
  2. Open the SetDateAndTime.txt file in Notepad.
  3. Specify the time and time zone for the player on the first two lines of SetDateAndTime.txt. The example is set for EST and sets the clock to April 19, 2014 at 3:07 PM
  4. Save the changes.
  5. If your screen does not support 1920x1080x60p resolution/rate, you will need to change the video mode in the autorun.brs script on line 6. This FAQ lists all supported resolutions.
  6. Copy the config files onto a blank SD card. The files must be copied to the root directory of SD card, not in a folder.
  7. Insert the SD card in the unit and power up the unit.
  8. Leave the unit powered up for at least the next 4 hours so that supercapacitor that maintains the time can charge.  It does not have to be running the script, you can use it normally, just keep it powered up.

Note: When setting the time using a script, it can take up to 4 hours for the supercapacitor (i.e. the internal battery), to charge. After setting the date/time, the player needs to remain powered up for 4 hours to get a full charge out of the supercapacitor, however it doesn't need to remain connected to the internet. Once fully charged, the player can maintain the date and time while unpowered for up to two weeks depending on the model.


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  • 1

    Using the Remote DWS does not work.  I have selected the user current time button but the time is off by 1 hour on the Info tab. I manually set the time and it is off by many hours.  So I manually set the time so it is correct on the Info tab.   The time remains for day but by the next day the time is off by 1 hour again.  The power is not disconnected from the device.  I do not publish content as that is someone else's task.   of the 9 units in the exact same location 3 of them are always off by 1 hour no matter how we set the time.


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