It could be that you would like to re-organize your players under different networks, and therefore need to move them to other BSN.Cloud networks, or you would like to dissociate them from BSN.Cloud to re-purpose them and use under other environments.
Regardless of how the requirement arises, here are the steps to follow;
In other to activate the player from the beginning or provision it on a new network, the player's record(registration) needs to be deleted from both under;
1. Admin>Device Provisioning
2. The Network section device list
on the old/existing network before attempting to configure it on the new network.
3. Please ensure to factory reset the player(s) before attempting to configure it again.
Performing a factory reset
If any questions arise, or if you encounter any issues, please let us know by sending an email to email@example.com.