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mass firmware update on multiple BrightSign HD224

mickey4691

November 02, 2022 18:16

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How would one go about updating multiple BrightSign HD224 players at once? I can't find any relevant documentation on this. You can log into the player's webpage and update the device fw/os but that's not feasible for multiple devices at once. I found some scripting documentation at https://brightsign.atlassian.net/wiki/spaces/DOC/pages/404621543/BrightSign+Shell+Commands but it has nothing regarding the firmware update.

 

Note: The players are running the Appspace App and we are not utilizing BrightAuthor Connected.

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2 comments

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  Brandon November 03, 2022 01:10 Official comment

  Note: The players are running the Appspace App and we are not utilizing BrightAuthor Connected.

  That being the case, you will need to ask Appspace as their client controls the player when used with their CMS.

  _________________________________________________________________________
  Friendly reminder, the community forum is intended for user-to-user discussion.  It is not regularly monitored. For troubleshooting problems and to ensure a timely answer from a BrightSign representative, please submit a support ticket

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  mickey4691 November 03, 2022 13:48

  Thanks Brandon. I will reach out to Appspace support. I know there is a way to update the Appspace App on BrightSign itself but didn't find any relevant info in regards to the player itself.