New post
0

Having issues with projects built for XD1035 in BrightAuthor and not playing on the XD1035 player.

Avatar
Mdelpalacio
None
Follow

My company recently purchased a new series 5 XD1035 player. I created an interactive project in BrightAuthor for the XD1035 and I'm having trouble getting the published files to play on the player, when I place the sd-card into the player the screen is blank. Weird but If I build the project for a XT1144 (which is another player we have) and publish it and put that sd-card into the XD1035 player the project shows up fine on the screen.

My workflow is using BrightAuthor on a PC and publishing the project to sd-card.

I'm using BrightAuthor v5.0.1.2 and the BrightSign Firmware is v9.0.51

Date Votes

2 comments

  • 0
    Avatar
    Mdelpalacio

    Here is a link to the BrightAuthor project, the assets used for the project, and a sd-card folder with the published project in it.

    http://www.lifesciencemedia.com/download/xd1035-test-project.zip

  • 0
    Avatar
    Monica Knutson

    There have been five firmware updates to the 5-series players that may help with this since your version of 9.0.51.

    The current version is 9.0.110.

    The presentation looks solid.  I would suggest changing the video mode in the presentation to perhaps 1920x1080x60p.  I've had some monitors not play back 1920x1080x30p presentations.

    Cheers,
    Monica

Please sign in to leave a comment.