BrightSign Support Staff:
I am getting reports from my clients, and have confirmed on my own players, that the Media RSS Cache issue is occurring yet again.
As new images are being updated in Media RSS feeds, old images that are no longer in use are not being deleted. Because of this the memory cards are filling to capacity and not allowing new content to be downloaded from the Media RSS feed because the card is full.
This NEEDS TO BE FIXED IMMEDIATELY, and needs to be made sure that it NEVER EVER HAPPENS AGAIN.
I do not know why why have to go through this again, as big of a problem as it was in the past, and how hard people had to fight to convince BrightSign that it was happening.
For those of you that have this problem:
You will have to go in and format card and reload files from BrightAuthor about once a month (depending on memory card size). This is the fastest way, as trying to delete the feedPool directory takes a long time for Windows to go through and find and delete every individual file in that directory out of thousands.
If you have a few extra memory cards, set up a few at the same time, so it is easy to just swap out to a new card that is not full every couple of weeks until BrightSign fixes this bug again.