BrightSign knowledge base
Sign in
« Brightsign.biz Downloads
  1. BrightSign Support
  2. Frequently Asked Questions
  3. Troubleshooting: BrightAuthor:connected
Follow New articles New articles and comments

Troubleshooting: BrightAuthor:connected

  • Common reasons for players to not appear under the Network tab
  • The serial number has already been registered error
  • I forgot or lost my BSN.cloud username or password
  • BrightAuthor can't be opened because Apple cannot check it for malicious software - Error when trying lauch on Mac OS X
  • How can I prevent read fatigue on a looping display?
  • What happens if a BrightSign player loses its network connection?
  • Multiple audio/video file playback doesn't work
  • BrightScript objects for JavaScript are not working
  • Cross-fading doesn't work in Enhanced Audio zones
  • Player does not play files without a presentation script
Can't find what you're looking for? Try to
Contact support

Newsletter Signup

Other useful links:

  • Demos
  • Developer Resources and Utilities
  • Open Source Community

Notes/Policy:

  • BrightAuthor:connected Release Notes
  • BrightAuthor Release Notes
  • OS/Firmware Release Notes
  • Warranty/Return Policy
  • Privacy Policy
  • Regulatory Information
  • End-of-life (EOL) Policy
  • Brightsign.biz
  • Downloads
Powered by Zendesk