Troubleshooting: BrightAuthor and BSN
- Delay when displaying images/videos or responding to touchscreen/button events in BrightAuthor.
- Live Data Feed URLs with spaces don't work
- BrightSign network status is red after downloading an updated schedule
- Player restarts when I upload a new project or change its schedule
- How do I disable wireless bandwidth shaping in BSN?
- "Assertion...Failed" errors when using BrightAuthor
- BrightAuthor is not responding when using Local File Networking
- Using BrightAuthor 2.3, I can't publish the autoschedule.txt file
- My QuickTime (.mov/.mp4) files don't play on my BrightSign player when I use BrightAuthor.
- "Access...Denied" error when uploading to BrightSign Network
- The BrightSign Network status is red in BrightAuthor, but the unit is still connecting.
- I can't log in to my BrightSign Network Account using BrightAuthor
- BrightAuthor quits unexpectedly or gives me an error when I try to open it
- I get an error when I try to publish a BrightAuthor project
- Changing settings under Edit > Preferences doesn't have any effect in BrightAuthor.
- My BrightAuthor schedule doesn't work if I use multiple projects
- BrightAuthor projects don't play on my BrightSign player
- I can't add an RSS feed to my BrightAuthor project.
- BrightAuthor doesn't show files I recently added to the Media Library
- BrightAuthor doesn't show one or more of my files under the Media Library
- Interactive inputs (buttons, touch, serial, etc.) are greyed out in BrightAuthor.
- What happens if a BrightSign player loses its network connection?
- USB mouse is not responding
- Red error LED flashing 3 times
- The VGA output is distorted or discolored (red or green)