BrightSign Support Manager May 10 • 3 • Forums / BrightSign Support Announcements
We’re happy to announce the release of our new, free BrightSign App for iPad and iPhone. The BrightSign App allows you to broadcast commands to BrightSign players over your local network using UDP (User Datagram Protocol) packets. The app automatically retrieves UDP events in BrightAuthor presentations that are currently active on the network, allowing you to access and activate them using a straightforward UI. You can also use the App to modify User Variables and create new UDP commands on the fly.
The BrightSign App is compatible with all networked BrightSign players, including the XD230, XD1030, XD1230, HD220, HD1020, and HD1010.
BrightSign Support Manager Apr 11 • Forums / BrightSign Support Announcements
There are new Beta versions of BrightSign firmware and BrightAuthor software available on the Software Downloads page. The firmware download section is located below the BrightAuthor download section; scroll further down the page to find everything you need.
The following is a short summary of each update. For a more comprehensive list of new features, improvements, and bug fixes, please view the release notes, which are located on the Software Downloads page and contained in each .zip download file.
The BrightAuthor User Guide 3.5 and the Object Reference Manual have also been updated to reflect important changes and additions to the software.
This is the new localization version of BrightAuthor. It has up-to-date language support for the following: Chinese (simplified), French, German, Italian, Japanese, Portuguese, Spanish.
This version also has several bug fixes and improvements, such as password protection for USB content updates and the new Stop Playback feature for Event Handler states.
This firmware update is intended for the following BrightSign models:
Note that the update files for XD and HD players are different. Make sure to use the download link that corresponds to your player model.
Both XD and HD updates have support for EDID capabilities and Big5 RSS encoding, along with numerous other bug fixes.
The XD firmware update includes new channel scanning features for the ATSC / Clear QAM tuner on the XD1230. Currently, this feature is only available in custom scripts; a BrightAuthor release with a channel scanning component will be available soon. This update also includes important fixes for XD WiFi and the HTML5 engine.
This firmware update is intended for the following BrightSign models:
This update includes bug fixes for Acer touch screens, as well as improvements to animated ticker zones.
BrightSign Support Manager Apr 09 • Forums / BrightSign Support Announcements
The BrightSign Network has been updated to version 3.1. This update includes several new features and improvements:
To learn how to use these new features, or any other features in the BrightSign Network WebUI, please see the BrightSign Network WebUI User Guide 3.1.
BrightSign Support Manager Mar 18 • Forums / BrightSign Support Announcements
We've posted a comprehensive FAQ that explains the status LEDs on BrightSign HD and XD models. If you need to troubleshoot a problem with your player (or if you've always wondered what all those lights on the side of the XD player mean), you can use the on-board LEDs to understand the current status of your player.
BrightSign Support Manager Mar 08 • 2 • Forums / BrightSign Support Announcements
As the features offered on the BrightSign Network become more rich, and the WebUI itself becomes more complex, we've recognized the need for a comprehensive, up-to-date manual to help guide current and future users of the WebUI. The BrightSign Network WebUI 3.0 User Guide is now posted on the Documentation page; it describes all of the features available for the current release of the BrightSign Network, including:
This user guide will continue to evolve alongside the capabilities BrightSign Network. All new builds and features for the BrightSign Network will be announced here on the Support Homepage.