BrightSign Support Manager Aug 18 • Forums / BrightSign Support Announcements
We’ve posted a new Beta version of BrightAuthor on the Software Downloads page. This version includes several improvements and bug fixes:
For a complete list of changes, please view the BrightAuthor 188.8.131.52 Release Notes, which are contained within the .zip file of the software download.
BrightSign Support Manager Aug 11 • Forums / BrightSign Support Announcements
BrightSign firmware version 4.8.108 is now available on the Software Downloads page. The firmware download section is located below the BrightAuthor download section.
This firmware is compatible with the following models: HD120, HD220, HD1020, XD230, XD1030, and XD1230. Note that the update files for XD and HD players are different. Make sure to use the download link that corresponds to your player model.
Both HD and XD versions of firmware include a fix for BrightWall deployments, allowing for quicker synchronization when a slave player boots up a long time after the master player. Both versions also include support for image rotation (though this is currently only available through custom scripts).
You can view a full list of new features, fixes, and improvements by clicking on the PDF link next to each Download Now button (they are also included in the .zip file for each update).
BrightSign Support Manager Aug 07 • Forums / BrightSign Support Announcements
BrightSign Support Manager Aug 06 • Forums / BrightSign Support Announcements
Update: The playlist/feed update problems have been resolved. All playlists and feeds should update correctly the next time players check in with the BrightSign Network servers.
A problem has occurred during scheduled maintenance on the BrightSign Network servers, affecting the following features: Dynamic Playlists, Live Text feeds, and Live Media feeds. Any changes that have been made to existing playlists/feeds since approximately 2:00AM PST (10:00AM UDT) on Tuesday have not gone through to players on the BrightSign Network.
Note that this is only a failure with updating existing playlists/feeds on players: The content/playlists, as they are stored on BSN servers, are not affected by this problem; any edits made to playlists/feeds on players before the above time, as well as any new playlists/feeds added to players after this time, are similarly unaffected.
We are currently working to resolve this issue and expect to have it fixed very soon. Once the fix is implemented, any changes that have been made to Dynamic Playlists, Live Text feeds, or Live Media feeds since 2:00AM PST will go through to players the next time they check in to synchronize content.
We apologize for any inconvenience this issue may have caused. We'll update this post as soon this issue is resolved.