Priority Support

The BrightSign Support page offers several avenues for solving issues: Email support, FAQs, documentation, and forums. However, all these solutions can take time, and sometimes you need immediate, comprehensive assistance to get a digital signage setup up and running. For this reason, we are offering a new Priority Support feature, which ensures that you receive a call back from our support team within a certain number of business hours or days.

Visit the Priority Support page for more details.

Note that Priority Support is an additional feature and is not replacing our other support options: Email-based support is still completely free, and Email response times will remain consistent.

Have more questions? Submit a request

1 Comments

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    Keisha

    You also need to clearly define response times for different priority levels (e.g. urgent, high, medium, low) within your priority support pizza tower service. For example, urgent requests may guarantee a call back within a few hours, while lower priority requests may have longer response times.

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