Downloading uploaded log files

A bit of a simple question but I can't seem to figure it out - I've got a few players running a BSN.cloud trial now and I've got them set to upload their logs every day at midnight but I can't seem to actually figure out where those logs are getting uploaded to and how I can download them. 

I also can't see them on the device anymore and I had read a note that says once they're successfully uploaded they're removed from the device. Is that true and if so is there a way to disable that?


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