Hello:
I have an PC with Windows 10 - 64 bits. I have installed two versions of BrightAuthor: 4.6.0.14 (2016) and 4.1.0.5 (2014) and both with and withouth a project when I clicked over Local Network option the Application crash and quits. I can`t use local network functions. The other options they works (Simple File Network and Local Storage).
Please, can you tell me how to fix this?
Many thanks
This is likely a Bonjour error.
The Apple AirPort Utility includes Bonjour. You can uninstall Apple Software Update and the AirPort applications after it completes installing, just leave Bonjour.
https://support.apple.com/downloads/air%2520port%2520utility%2520windows
You should also update to BrightAuthor 4.7.2.18 unless you have a specific reason not to update to the latest 4.x version.
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Friendly reminder, the community forum is intended for user-to-user discussion. It is not regularly monitored. For troubleshooting problems and to ensure a timely answer from a BrightSign representative, please submit a support ticket
I use these BrightAuthor versions because legacy devices.
Thank you very much
FYI, BA 4.7.2.18 supports the same devices 4.6.x.x and 4.1.x.x does plus newer models.
The practical reasons to stay with an older BA 4.x.x.x version are if
a) there are new/unresolved bugs in the newer BrighAuthor version
b) you must use an older firmware version on a player and the newer BrightAuthor minimum firmware version is higher
_________________________________________________________________________
Friendly reminder, the community forum is intended for user-to-user discussion. It is not regularly monitored. For troubleshooting problems and to ensure a timely answer from a BrightSign representative, please submit a support ticket
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