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Brightauthor connected: Not able to add 1920x1200 picture to 1920x1200 area

Marcel

July 27, 2023 06:22

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Hi there,

I have an issue with Brightauthor connected 1.16.0.
I set up my project to LS425 and a resolution of 1920x1200x60 landscape.
I used the default zone (Video or Image), which is also 1920x1200.
But if I´m trying to add a 1920x1200 picture, I´m getting the error message: "File black.jpg is too large (it´s dimensions are 1920 * 1200). `The maximum allowed dimensions are 1920 * 1080. Create a resized copy of this file?"
But this doesn´t make sense due to the fact, that everything is in 1920x1200.

Unfortunately, I can´t find any resolution specifications of the LS425.
But I guess, the player can play 1920x1200 because:
- you can set up 1920x1200 in Brightauthor
- you can set up 1920x1200 in Brightauthor connected
- the "older modell" LS424 can officially play 1920x1200


Is this a bug and is there a solution?

Thanks in advance

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1 comment

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  Mrakoski September 07, 2023 06:51

  I'm having a similar issue trying to run a video at 1920x1200 on an LS425. Resolution of the player is set to 1920x1200 at 60p, content is rendered with HEVC but the logs on the player say error loading codec:

   

  [ 21.499] MPV [ffmpeg] IMGUTILS: Picture size 1920x1200 exceeds specified max pixel count 2211840, see the documentation if you wish to increase it

   

  [ 21.499] MPV [vd] Could not open codec.

   

  Trying the same using an LS424 and Brighauthor 5.0 won't even let me load the video into the playlist. "The resolution of the video file is not supported"

   

  Seems quite misleading to be able to set a player to a resolution but not load content of that resolution.