0

slow response when scanning bardode



I'm currently using brightuathor to program certain videos to be played on keyboard input attract-loop plays until interrupt via bard code scanner Scanner triggers video based on bar code input (a specific number plays a specific video) and then returns to attract loop after X seconds (length of video in seconds). Everything is working, except there is a 6 second delay between the beep in my barcode scanner and when the appropriate video triggers. I have tried to reduce the size of my videos and changed codecs/compression level but all of these changes together or separately only seem to reduce loading time by a second or two. I use mostly h264 compressed movs and my firmware and bright-author are both updated as of a month ago. Might anybody have any suggestions on improving the response time?

2 comments

  • 0
    Avatar
    RokuLyndon


    I had another customer report this issue with movs, and it seemed like a problem with the videos. I tried the same project with gpios and there was a delay processing those files as well.

    Do you files have audio?
    If not, do they still have an audio layer, even if it's silence? If there's an audio layer you're not using, please remove it.

    Can you send us a couple sample files? Videos should be able to launch in less than 100ms.
  • 0
    Avatar
    Network


    Lyndon,

    "RokuLyndon" wrote:

    I had another customer report this issue with movs, and it seemed like a problem with the videos. I tried the same project with gpios and there was a delay processing those files as well.

    Do you files have audio?
    If not, do they still have an audio layer, even if it's silence? If there's an audio layer you're not using, please remove it.

    Can you send us a couple sample files? Videos should be able to launch in less than 100ms.



    My files do have audio.  I'll send you a link to my webserver with a download location of the source files from my last project and there will also be an exported copy of the last finished project files.

    If the files are too big let me know and I'll break the zip down into folders and you can grab whatever you want.
Please sign in to leave a comment.