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Mpg will not play



Hi all,
This is my first experience with these units though I have been using solid state CF units for years.
I have a strange problem.
We have a third party creating some content for our galleries, they have provided moving footage material already and it plays fine on the HD2000.
However, they have also created some stills with motion effects using a different package and exported to the same standard, but they do not play. They are mute so I can't say if the audio works or not.
They have tried importing the material into their main edit suite and exporting to the same settings as the moving footage material and still no luck.
The file properties are as follows,

File Name: C:\Documents and Settings\peter.carson\Desktop\Inferno\inferno.mpeg
File Size: 20200589 ( 0.02 GB )
Program Duration: 00:00:10.07
File Type: PS - MPEG2
Encoding: MPEG 2
Video stream Id: xE0
Encoding Dimensions: 720 x 576
Display Size: 720 x 576
Aspect Ratio: 16/9
Frame Rate: 25.00 FPS
Bit Rate: 20.000 Mbps
VBV_Buffer: 1194 KB
Profile: Main/High
Progressive: Prog or Int
Chroma: 4:2:0
Audio Format: Layer 2
Audio Stream Id: xC0
Audio Bit Rate: 384 Kbps
Audio Sampling Rate: 48000 Hz

Thanks for your help,

Peter

2 comments

  • 0
    Avatar
    RokuLyndon


    The brightsign looks for a fixed set of extensions using it's autoplay script. .mpeg is not one of them, but .mpg or .vob are. So, please rename the video and change the extension to .mpg.
  • 0
    Avatar
    Big Feet


    Thank you very much.

    I can't believe I missed this one.

    Problem solved.



    Cheers,



    Peter
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