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Problems publishing .jpg files

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manfredhch
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I have two units, both HD210. I have them syncing with 2 network folders, using simple file networking. This seems to work fine. The folders are on a WIndows file server, and mounted to a Linux RedHat server. The webserver is an Apache server on the RedHat server. I have been publishing simple projects, using just one zone, and publishing only images, in the .jpg format. Some of the images I get from my Marketing department are too large, and when they are, I resize them using Gimp to 1920 x 1080. My problem is some images will publish fine, and some will not. The ones that will not actually publish, but when I look at the httpd access log on the server, I get the error messages below: 128.20.25.162 - - [25/Feb/2011:11:14] "GET /right_wall/current-sync.xml HTTP/1.1" 200 3061 "-" "HD210/3.2.67 (Roku BrightSign)" 128.20.25.162 - - [25/Feb/2011:11:14] "POST /right_wallEVENT HTTP/1.1" 404 309 "-" "HD210/3.2.67 (Roku BrightSign)" 128.20.25.162 - - [25/Feb/2011:11:14] "GET /right_wall/2011.03%20Right%20Pizza_960.jpg HTTP/1.1" 200 106539 "-" "HD210/3.2.67 (Roku BrightSign)" 128.20.25.162 - - [25/Feb/2011:11:14] "POST /right_wallDEVICEERROR HTTP/1.1" 404 315 "-" "HD210/3.2.67 (Roku BrightSign)" 128.20.25.162 - - [25/Feb/2011:11:14] "POST /right_wallERROR HTTP/1.1" 404 309 "-" "HD210/3.2.67 (Roku BrightSign)" 128.20.25.162 - - [25/Feb/2011:11:14] "GET /right_wall/autoschedule.xml HTTP/1.1" 200 872 "-" "HD210/3.2.67 (Roku BrightSign)" 128.20.25.162 - - [25/Feb/2011:11:14] "GET /right_wall/autoplay-20110224B.xml HTTP/1.1" 200 5633 "-" "HD210/3.2.67 (Roku BrightSign)" 128.20.25.162 - - [25/Feb/2011:11:14] "POST /right_wallDEVICEERROR HTTP/1.1" 404 315 "-" "HD210/3.2.67 (Roku BrightSign)" 128.20.25.162 - - [25/Feb/2011:11:14] "POST /right_wallERROR HTTP/1.1" 404 309 "-" "HD210/3.2.67 (Roku BrightSign)" 128.1.6.26 - - [25/Feb/2011:11:14] "GET / HTTP/1.1" 401 485 "-" "AppManager RPT-HTTPClient/0.3-3E" 128.20.25.162 - - [25/Feb/2011:11:15] "GET /right_wall/current-sync.xml HTTP/1.1" 200 2777 "-" "HD210/3.2.67 (Roku BrightSign)" 128.20.25.162 - - [25/Feb/2011:11:15] "POST /right_wallEVENT HTTP/1.1" 404 309 "-" "HD210/3.2.67 (Roku BrightSign)" 128.20.25.162 - - [25/Feb/2011:11:15] "POST /right_wallEVENT HTTP/1.1" 404 309 "-" "HD210/3.2.67 (Roku BrightSign)" I have tried resizing one of the images that would not work to 960 X 540, with the same result. Also, I tried a project with images that would work intermixed with images that gave me an err, and that was unsuccessful. Any ideas, or suggestions as to what I might be doing wrong, or how to consistently publish images?
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    RokuLyndon


    Are they images failing to be downloaded by the player? If you publish the images directly to a flash card, do they play fine on the player?
  • 0
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    manfredhch


    I have tried publishing directly to an SD card, and all I get is a blank screen.  I don't know if there are any logs to check anywhere, so I don't see any error messages.  Another interesting thing:  I have a set of images playing on each wall - I call them the left wall and the right wall.  I took an image that used to run on the right wall, and is no longer used. I opened the project running on the left wall, and added that image.  It errors out.  I then took that very same image, and re-added it to the project running on the right wall, and it works fine.  Again, if it helps, here are the logs from that event off of the Apache server:


    128.20.25.25 - - [25/Feb/2011:15:25] "GET /left_wall/current-sync.xml HTTP/1.1" 200 2746 "-" "HD210/3.2.67 (Roku BrightSign)"
    128.20.25.25 - - [25/Feb/2011:15:25] "POST /left_wallEVENT HTTP/1.1" 404 308 "-" "HD210/3.2.67 (Roku BrightSign)"
    128.20.25.25 - - [25/Feb/2011:15:25] "GET /left_wall/2011.01%20Right-Board1920.jpg HTTP/1.1" 200 221616 "-" "HD210/3.2.67 (Roku BrightSign)"
    128.20.25.25 - - [25/Feb/2011:15:25] "POST /left_wallDEVICEERROR HTTP/1.1" 404 314 "-" "HD210/3.2.67 (Roku BrightSign)"
    128.20.25.25 - - [25/Feb/2011:15:25] "POST /left_wallERROR HTTP/1.1" 404 308 "-" "HD210/3.2.67 (Roku BrightSign)"
    128.20.25.25 - - [25/Feb/2011:15:25] "POST /left_wallDEVICEERROR HTTP/1.1" 404 314 "-" "HD210/3.2.67 (Roku BrightSign)"
    128.20.25.25 - - [25/Feb/2011:15:25] "POST /left_wallERROR HTTP/1.1" 404 308 "-" "HD210/3.2.67 (Roku BrightSign)"
    128.20.25.162 - - [25/Feb/2011:15:26] "GET /right_wall/current-sync.xml HTTP/1.1" 200 3059 "-" "HD210/3.2.67 (Roku BrightSign)"
  • 0
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    RokuLyndon


    On the flash card, there's an autorun.brs script. it's what runs all functions. Open it with a text editor, and change the debugon and loggingon variables at the top from false to true. Then, power the unit back up with the card. It will create a log.txt file on the flash card so we can then find out what's happening, if it's playing, not playing, or seeing errors.
  • 0
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    manfredhch


    Lyndon, thank you.  You helped me solve the problem.  First of all, I apologize - it was not a problem with the .jpgs. per se.  When I was publishing things to the SD card, I forgot to change the tab at the top of the page, to tell it that I was publishing locally.  Without realizing it, I was still publishing to simple file networking.  Once you showed me how to enable logging, and I looked at a log, I realized this.  After doing that, I realized that I could publish locally, and that the jpgs were not getting downloaded to the network directory.  That led to the realization that the permissions on the Linux directory had changed, when I mounted a Windows share to that directory.   So the key was enabling logging.  Once I could see the logs, I realized what I was doing.  Thank you.
  • 0
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    RokuLyndon


    Great news. I hate problems that don't make sense.
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