New post
0

Device not configured for network recovery

Avatar
Alfonso Descalzo
None
Follow


I tried to force recovery from the BS webserver but it gives me this message "Device not configured for network recovery" How can I configure it? Txs
Date Votes

4 comments

  • 0
    Avatar
    Marc

    Bump this thread...wondering this myself.  Thanks.

  • 0
    Avatar
    Alex

    Is your player setup to get the updates through the BrightSign network? What problems are you having with device? Why do you need to force it in recovery? The directions are available at the bottom of this FAQ:

    http://support.brightsign.biz/entries/20776742-brightsign-network-status-is-red-after-download-updated-schedule

  • 0
    Avatar
    Marc

    Actually, no we don't use BSN.  I assume this feature is avail for BSN users only.  I wish SFN users could configure recovery.  Thanks for your support.

  • 0
    Avatar
    Alex

    This feature is one of the benefits of the BSN and available for BSN users only.

Please sign in to leave a comment.