New post
0

HD210 red led lighting 8 times

Avatar
Ceo
None
Follow


I connect to the wire my HD210 and in a few seconds (around 8-10 seconds), starts to flash the red led in 8 rows. We already try update the firmware and test the demos from Brightsign and anything works. There are not difference Inserting or not the SDCARD. Somebody can help us, please. Thanks in advance, David
Date Votes

3 comments

  • 0
    Avatar
    RokuLyndon


    Please confirm it's 8 and not 10 times. If you startup the unit with no flash card, do you get a brightsign logo on the screen with firmware? DOes the red error light flash three times, and repeat?
  • 0
    Avatar
    chupan tantitara

    I also have that problem my HD410 show red led 8 times And I also check SDcard with other working BrightSign

    That SDcard is working fine ,

    So Please help how to verify next.

  • 0
    Avatar
    Alex

    8 red blinks indicate a storage device (USB or SD) related problem. Test with different known good SD card. Format SD card in FAT32 format. Ensure that SD card is not locked.

    Try updating the firmware on the unit to the latest version. You can download it from our support site. If that fails, try updating the firmware in safe mode. Follow these instructions:
    1. Power down your unit.
    2. Download the latest firmware from our support site, and copy the firmware file onto a blank SD card. Insert SD card into the unit.
    3. Hold down the gpio12 button (on the side of the unit) using a paper clip or a pen, and apply power.
    4. When the amber upgrade LED (on the front side of the unit) lights let go of the button.
    5. The update will be applied from rescue mode.

    Try resetting the unit to factory defaults using this method: http://support.brightsign.biz/entries/21796878-how-do-i-restore-reset-a-unit-to-factory-default-settings

    If problem remains, then most likely your unit is defective.

Please sign in to leave a comment.