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Bug report - date widget

I am reporting this as a bug, as this is now the 4th time I have seen this now in the last 2 months.

The first character in the date is missing.  For example today it said " onday, October 29, 2012" instead of "Monday, October 29, 2012".  Power cycling the unit always corrects.

I have seen this now on both HD220 and HD1020 units, this one is running 4.2.26 right now I think, and the last time I saw this they were running 4.1.35 probably.  Also not specific to a particular zone layout.

Hopefully it is something easy to track down.

2 comments

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    Alex

    I'm unable to reproduce this problem. Please update your BrightAuthor software to version 3.4.0.9 and update the firmware on the unit to the version 4.2.36. In BrightAuthor click on Edit menu, go to Edit - Preferences - Clock - Customize, ensure that Monday is typed properly in front of the Long Day line. Then create new presentation (File - New presentation) with Date widget, publish and test.

    If problem remains, export your project to an empty folder, zip and send it to us.

  • 0
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    JRB Technical

    Just to clarify, Monday is typed correctly.  This seems to occur after the unit has been running for a number of days.  All dates will display fine, and then after running fine for many days (this time unit was on for around 16 days without reboot), this will occur with the first character of the date missing.

    I will try and get more data if possible if it occurs again.

    John

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