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Overscan/Safe area confusion

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Bob Manjoney
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I'm using one of the sample templates to try out an XD1230 player on an HP 1980x1024 22" LED monitor via HDMI.

I am having a lot of difficulty getting the size/position of the regions to fit the screen correctly. Using the default 3-region template, for example, the ticker region is about half-off the bottom of the screen. Changing the layout overscan settings helps a little, but I'm finding I have to manually resize/move the ticker some arbitrary amount to make it fit - all by trial and error. The same is true for the left/right hand sides of the screen.

Is this expected behavior? I'd like to be able to develop presentations using this monitor, but deploy them to a large LCD monitor at my client, but I have no idea if the sizing will be completely wrong once displayed on their screen - what am I doing wrong? Is this a bug, or are there other guidelines/practices I should be following in order to have some sense of the output size relative to the screen size?

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    Alex

    The brightsign won't output 1980x1024. It will output 1920x1080. You can setup a project that only uses 1920x1024 of the screen, but the output will still be 1920x1080. You can create a layout where you don't use anything below the 1024th pixel. The starting location is normally the top left (0,0).

    If the display has overscan turned on, then you might have a zone that's partially offscreen at the top or bottom or left or right. Turn off the overscan on your display.

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    Bob Manjoney

    My bad - the monitor resolution I am working with is in fact 1920x1080, yet the content completely exceeds those dimensions when using the default demo preso at 1920x1080, and I don't seem to have any control over "overscan" for this particular monitor.

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    Alex

    If you can't turn off overscan on the monitor, you have to adjust in the BrightAuthor software under Layout tab or switch to a different monitor.

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