Hello,
I have a issue that i can't seem to figure out. I am new to the whole brightsign thing, but getting there. i have a presentation that is currently working on a hd1024 unit. it is looping a playlist, and the videos are playing. i publish the same presentation on my hd1025 unit and it does not play, but just sits there. 1st video showing a frame with the youtube play icon in the middle. I have created a new presentation from scratch to play only one video and still the same result. I have reset the hd1025 and re setup from scratch, but still the issue persists. hd1025 is at latest fw. I am not using ba:connected, but brightauthor. Thank you in advance for any suggestions.