Trying to update 4K242 from v5.0.22.5 to 8.5.53.2. Unit boots then reads card but will not start the update process. Card is FAT32. I had several units and all updated correctly However those were FXv6.xx or newer.
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Monica Cole Trying to update 4K242 from v5.0.22.5 to 8.5.53.2. Unit boots then reads card but will not start the update process. Card is FAT32. I had several e-zpassmd units and all updated correctly However those were FXv6.xx or newer.
Hello,
It sounds like the 4K242 isn't starting the update process despite reading the card. Since other units updated successfully, the issue could be due to firmware compatibility, card formatting, file structure, or hardware limitations. Try checking if an intermediate update is needed, reformatting the card, or ensuring files are correctly placed.Hope this helps!Best regards,
Monica
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