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Publish a Smartsheet Dashboard to XD4055

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Stephen Trefnoff
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I'm trying to show a SmartSheet dashboard from an XD4055 by pointing the XD4055 to a URL generated from the smart sheet "Publish" option. This is a sharable "read only link" that should not require sign in to view. 

I've used an interactive playlist with an HTML5 widget.  This gets me to the SmartSheet site, however I get an error back from smartsheet, saying the network is taking to long to load.  Speed Tests show over 900Mbps, i don't think it's a network issue. 

Has anyone published a dashboard from SmartSheets to view on a BrightSign display? 

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    Bright Scripters

    The web inspector could be very helpful in this case. 

    https://brightsign.atlassian.net/wiki/spaces/DOC/pages/370672286/HTML+Best+Practices#Web-Inspector

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    Feni

    Hello,

    Yes, there have been successful instances of publishing SmartSheets dashboards to BrightSign displays. Here's a breakdown of common approaches and troubleshooting tips:

    1. Publish with the Correct Settings

    "Read Only - HTML" is often recommended: This option provides a lightweight and usually faster-loading view compared to "Read Only - Full."
    Ensure "Anyone" access: Confirm that your published link is accessible to anyone with the URL, not just specific users or those within your organization.
    2. Optimize the Dashboard

    Minimize complexity:
    Reduce the number of sheets, reports, and widgets within the dashboard.
    Simplify visualizations (e.g., use simpler charts or fewer data points).
    Consider data aggregation: If possible, summarize data to reduce the amount of information loaded.
    3. Test Thoroughly

    Test on the target network: Evaluate loading times on the same network where the XD4055 will be located. Network conditions can significantly impact performance.
    Use browser developer tools: Inspect the network traffic and identify any slow-loading resources within the SmartSheet dashboard.
    4. BrightSign Player Configuration

    Update player software: Ensure your XD4055 has the latest firmware and software updates installed.
    Optimize HTML5 widget settings: Adjust settings within the HTML5 widget (if applicable) to improve performance, such as caching options.
    5. Troubleshooting the "Network Taking Too Long" Error

    Check Smartsheet server status: Verify there are no known outages or performance issues with Smartsheet's servers.

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