I've got a simple HTML5 webpage (externally served) that is used to show 1 of 3 things, an iframe for web content, the hdmi input, or a udp stream. I've been trying various combinations of methods to switch between the udp streams and hdmi inputs using the same video element (using JS to switch source) using different video elements both destructively and using two tandem video elements - but whatever the solution i'll get wildly different results. In some cases I'll switch back to HDMI and get audio and video just fine, and then the audio drops out randomly; I'll get video and no audio (the most likely outcome) or I'll get audio with no video. This is being run on an xt3 1143 with the latest Firmware.
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Brandon Official comment "Latest firmware" and "Latest version" can mean different things are different times, especially when there are multiple firmware versions (release/beta) or BrightAuthor versions (English/localized) available simultaneously.
Note that the input capabilities advertised on the HDMI Input are based on the device connected to the HDMI Output - if the connected device does not support audio, the player will say it doesn't support audio as well.
Changing audio sampling rates on the HDMI Input's signal can cause problems.
Firmware 7.0 and BrightAuthor 4.7 together allow for mixed audio sampling rates to be conformed to 48 KHz and mixed on the same output.If you still have trouble, submit a support ticket.
Friendly reminder, the community forum is intended for user-to-user discussion. For troubleshooting problems and to ensure a timely answer from a BrightSign representative, please submit a support ticket.
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