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How to send serial command from a XD1033 to a Neets system

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Simon Bjork
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Hello!

I have trouble sending a serial command from a XD1033 to a Neets control system. In fact trouble to get any serial command out from a XD1033 thru a 3.5mm output.

Is this right settings? I i'm using the 3.5mm jack straight in to the Neets input section for RS232 (see pictures):

Connection pinout (checked and double checked):

1. In the "Event Handler" (set as Initial state):

Presentation Properties:

All the settings in Neets are done correctly and is listening for this command, even a support techn. has checked all the settings.

It seems i'm not gett any commands out from the Brightsign, i have also tried "Invert Signals" to be sure that the cable isn't connected wrong on the RX/TX side.

I have used a serial command software (Docklight Scripting) to listen for this command from the XD1033 on a computer, with no results at all.

What is wrong, am i doing this wrong? Any suggestions?Please Help!

Best Regards - Simon / Amtech AB - Sweden

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4 comments

  • 0
    Avatar
    Lyndon

     

    THe invert signal setting doesn't affect the need for a straight cable vs crossover cable. Your diagram shows a crossover cable wiring. If your device doesn't require crossover cable you need to test with a different cable.  I would test a straight cable vs crossover cable. 

  • 0
    Avatar
    Simon Bjork

    Hello! We have solved this. With help from your information and with some more digging in the Neets system.

    When everything was set right it worked once after a restart and then when it was sent again it did not, that made us go further.

    We discovered that we had to set and send a reset command to get Neets in right mode for receiving the command again.

    Se my picture below, the name of the reset-command (PWON) has nothing to do with what it realy does.

  • 0
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    Ivo

    Hi Simon, What was set right?
    Did you change the cable? or only the commands?
    I'm struggling with a similair issue controlling a projector.
    don't get any response from the projector

    Best

    Ivo

  • 0
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    Simon Bjork

    Hello Ivo!

    I'm sorry but I don't remember exactly now.

    I guess I meant what we did then, with the setting to pause the string an send it again to reset it for the next command string.

    "We discovered that we had to set and send a reset command to get Neets in right mode for receiving the command again."

    Neets is a control system with so much more functions then just a projector, so I don't think this will help you.

    Best of luck!

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