0

Trouble launching streaming apps on BrightSign player

I’m running into an issue with streaming apps on my BrightSign player (model XT1144). Everything else seems to be working fine, but whenever I try to launch certain streaming apps (like YouTube or another custom streaming channel), the app either freezes on the loading screen or crashes back to the main menu.

A few details:

  • Firmware is up to date (v[insert version])

  • Internet connection is stable (tested on other devices)

  • Local video playback works without any problems

  • Tried rebooting and even factory resetting, but the issue persists

Has anyone else experienced this problem with streaming apps not loading properly? Is there a specific configuration or update I might be missing?

Your help means alot. Thanks in advance!

0 comments

Please sign in to leave a comment.