It appears our XT1144 running OS 8.2.82 cannot play videos properly in 2160x3840 resolution- instead, the videos appear glitchy/distorted. We tested a video with encoding h265 profile main (and we saw the same issue with other codecs listed here), here are the results:
- In a portrait presentation (2160x3840), a portrait video (2160x3840) appears distorted
- In a landscape presentation (3840x2160), a landscape video (3840x2160) plays as expected
- In a portrait presentation, a portrait video which has been rotated / rendered out as landscape still plays distorted.
We don't see an issue with a 1080x1920 portrait video occupying a quarter of the presentation zone. It would appear the issue is due to the XT1144's inability to play portrait videos in 4k. Can anyone please confirm if this is the case?
Result on Display:
Frame of original: