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pixelated images

I am having issues with images coming out pixelated using my XT243 on a 4K TV.  There is loop of 2 videos and several jpegs; the videos come out fine but the jpegs are not.  The resolution of the images are 3840 x 2160 and the zone of the project is the same.  Is there a step I am missing?

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    Monica Knutson

    Try using PNG files instead.  JPGs by nature are a lossy format.  

    You can use PNG @ 24-bit because you won't need 32-bit [with alpha transparency].

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