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HTML Image issues

We are attempting to save Excel spreadsheets as HTML files to allow us to auto update the screen. However upon testing the HTML file and using the HTML5 widget, once sent to the media player and presented on screen the image isn't being reproduced properly.  We are getting black boxes over cells and cell content missing?? N.B when viewing the same HTML file through the laptop browser the image is perfect. Are there some settings in the media play we need to adjust?

 

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    acalleja

    I don't think is a matter of Brightsign setup, but an issue regarding compatibility between browsers in your HTML file. 
    did you test the same HTML in different a browser (Chrome, Safari, Firefox)?

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