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Delete player from BSN

A client is moving their players from BSN to AppSpace. I've deleted the players in their BSN and registered the player with AppSpace. It seems to work fine for a bit then the player will reboot and the player is listed in their BSN again and AppSpace can't upload the content, but can recognize it is online.

How do I fully delete a player from their BSN? I've deleted a player 5 times now and it always comes back.

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