BSN BrightWall Issue

support@brightsign.biz April 25, 2026 03:23

Update: This issue has been resolved. Moving a BrightWall between groups now works as expected.

There’s currently a bug associated with BrightWall groups in BSN: Attempting to switch a BrightWall from one BrightWall group to another will cause players within that BrightWall to become unresponsive. If this occurs, reassign the BrightWall to its original group. The players will become visible on BSN again the next time they check in.

We are working to resolve this issue; this post will be updated when a fix is applied to the BSN servers. Until then, the only way to assign a BrightWall to a new group is to perform the unit setup process again on players within the BrightWall.

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4 Comments

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Lucas Brendan Ward June 15, 2015 11:13

I'm getting an error, pretty often, saying 'Error accessing BrightWall' - either when I'm in Publish or Manage on BrightAuthor.. Is this a known bug?

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Alex June 19, 2015 13:12

Hi Lucas,

Please describe your actions in steps (which buttons you click, etc.) so we can understand what you're doing, and what step leads to the problem. If you can record a video from your screen and attach it, that would be perfect.

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otis5842 July 16, 2025 07:52

Will a changelog or technical explanation of the fix be published for users who Speed Stars manage large deployments?

Edited by otis5842 July 16, 2025 07:52

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farareaa March 14, 2026 07:05

switching BrightWall groups currently causes a Pokepath TD system bug that makes players unresponsive, and the recommended workaround is either restoring the original group or performing the setup process again until the issue is officially resolved.

Edited by farareaa March 14, 2026 07:05

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