Recently we discovered a "problem" when using scheduling on our Brightsign XD232 player.
At this time we have multiple of these players in use.
On one of our first projects we did with these players we never had a similar issue with timezone's and using scheduling.
But in the past week one of our customers called and gave us the heads up about the player showing old data.
This image was scheduled to start on day 1 and end on day 5 of the event but on day 8 it was still showing.
Earlier this year we discovered that the time zone was "off" by one hour meaning that when we would schedule some images to start at 09:00 CET they would actually start at 10:00 CET, could this be the reason?
Seems that the player can have an acceptable difference of one hour (summer/winter time) but not for 3 or more days.
Has anyone encountered a similar problem using the Brightsign XD232?
Note that we changed the time server from the default brightsign timeserver to one we used in one of our past projects, hope this solves the issue.
If anything changes in this situation we will update the post.
Thanks in advance,
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Lyndon ok, it would be good to get a copy of the playback log for the player, if that's enabled, or at least the system log from a time when it's playing the wrong files.
If you're using dynamic playlists, you can go to the create tab at www.brightsignetwork.com, and copy the feed url, and paste it in your browser. The server generates a playlist based on the criteria you set. So, we can confirm if the feed itself is wrong or if it's just the player that has the old feed and content and hasn't updated.
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