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BrightSign Network Logs loss

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lakkhanaphon Saengchinda
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Hi Support,

I configuration all brightSign player to send logs to BrighSign Network at 6.00 every day. (Below my picture)

But it have some day logs is loss.

Below my picture loss 4 day.

But some BrightSign Player loss 1 day

I don't know in same logs configuration why some brightSign Player logs is loss.

Please help me, my customer want to see playback logs every day.

Thank you.

 

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    Alex

    The logs may appear on the network with delay. Can you check again?

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