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2 zones - 1 uses WIFI - 1 Local Ethernet

Hi, because of Security reasons, our players are connected to a own Network segment, and gets their data from a Fileserver. Now i add WIFI module to the XD1030 and want to show a website on the right zone (by WIFI) , and a Video from the fileserver (ETHERNET) on the left.

I see only the video. No Website, but cannot see any error in the Log.

 

Is this possible? Whats my fault here? Thank you, Peter

4 comments

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    Avatar
    Alex

    Please run network diagnostics on the player:

    - access diagnostic web server

    - go to Diagnostics tab > Network Diagnostics > Run

    It can be also a problem with your web site. Test with other web sites (for example: https://www.google.com)

  • 0
    Avatar
    ^UD\_$

    This could be a routing challenge.

    If the wired is on one subnet, and wifi on another, you could work around it by directly using IP addresses instead of host names.

     

    Instead of:

    http://somehost.net/myPage.html

    You would use something like:

    http://192.168.x.y/myPage.html

     

    I think that by doing so, the player would use the correct network interface.

    Does BrightSign allow setting up static routing?

  • 0
    Avatar
    Pmeyer

    Hi, thank you. If WIFI is on, and Ethernet is also 'on', nothing works. (no static Pic fielserver - no Internet)  Even if if i use a IP Adress instead of an URL.

    Want any Logfiles or whatever?

    Thank you in advance, Peter

     

  • 0
    Avatar
    ^UD\_$

    Having two gateways, one on wired, and one on wireless, makes things tricky.

    Ideally, you would only use wired network.

    You would then need get access to the website, via the wired network.

    Not sure what kind of IT/Security environment that you are in...

     

    It is better to use IP addresses for bot file server and website if possible, because the internal DNS 10.100.88.102, may not be able to resolve host names that are on the internet.

     

    Changing network interface priority may also help.

     

    Can you share more information?

    File server IP

    Web site URL

     

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