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Issue Communicating with One Bright Sign on our network

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Stan Gibson
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Have recently deployed new bright sign on the network. getting this message in the logs when trying to write to it:

Error transferring file using local file networking: System.Net.WebException: This request requires buffering data to succeed.
at System.Net.HttpWebRequest.GetResponse()
at BrightAuthor.HTTPPost.HttpUploadFile(String url, String filePath, String fileName, NameValueCollection nvc, String userName, String password, LWSPublisher lwsPublisher)
Error communicating with the BrightSign
Exception is: System.Exception: System.Net.WebException: This request requires buffering data to succeed.
at System.Net.HttpWebRequest.GetResponse()
at BrightAuthor.HTTPPost.HttpUploadFile(String url, String filePath, String fileName, NameValueCollection nvc, String userName, String password, LWSPublisher lwsPublisher)
at BrightAuthor.HTTPPost.HttpUploadFile(String url, String filePath, String fileName, NameValueCollection nvc, String userName, String password, LWSPublisher lwsPublisher)
at BrightAuthor.LWSPublisher.PublishToLWSThread()

 

can get to all the associated websites used for testing connectivity. Any ideas?

 

Thanks
Stan

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3 comments

  • 0
    Avatar
    Bright Scripters

    Hi Stan,

     

    Please describe your configuration. Local File Network or BSN?

    Is that player on the same network segment as the others?

    Where are you getting the log from? Is that a BA log or from the player?

  • 0
    Avatar
    Lyndon

     

    I don't know if this is the same issue reported recently to our support group, but it was with this exact error. Can you try updating to the latest version of ms .net, and then retest. 

     

     

  • 0
    Avatar
    Douglas M

    Having same issue after firmware upgrade and renaming, trashed the prefs also. Of many units on our Local Network, this one unit giving repeating "Unable to connect" warning every few minutes. I am able to publish small projects sometimes. Any advice is appreciated!

    From eventLog:

    Error uploading the presentation file to the BrightSign
    Exception is: System.Exception: System.Net.WebException: This request requires buffering data to succeed.
    at System.Net.HttpWebRequest.GetResponse()
    at BrightAuthor.HTTPPost.HttpUploadFile(String url, String filePath, String fileName, NameValueCollection nvc, String userName, String password, LWSPublisher lwsPublisher)
    at BrightAuthor.HTTPPost.HttpUploadFile(String url, String filePath, String fileName, NameValueCollection nvc, String userName, String password, LWSPublisher lwsPublisher)
    at BrightAuthor.LWSPublisher.PublishToLWSThread()
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