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White (Blank) Screen

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Michael Mach
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Setup an HD224 with BSN.Cloud last month.  Working great.  Now receiving white (blank) screen.  Have formatted sd card, etc.  Same issue.

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    Bright Scripters

    The Log tab in the DWS web UI might reveal the cause.

    https://brightsign.atlassian.net/wiki/spaces/DOC/pages/370673541/Diagnostic+Web+Server

     

    What happens after player startup? Does it go directly to the white screen?

    More info would be helpful such as:

    Firmware (OS) version

    Publish method

    BrightAuthor version

    Are you using Content Cloud?

  • 0
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    Info

    My whole system went down. Having the same problem. has been working great! I have 4 XC4055 units and 2 of the 4 screens on each player all went WHITE. I can not get them to display anything. Reset everything, uploaded different content and nothing. Still WHITE!!! I cant seem to get any help.

     

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